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Old 08-04-2005, 09:43 PM   #8 (permalink)
joey
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Car: 2005 300C magnesium
Join Date: Jun 2004
Member Number: 232
Location: fremont ca
Trader Rating: (1)
Posts: 3,756
Good luck finding someone to pay for your crappy tires. Some folks on this forum have reported getting a special price/discount from Continental on replacement tires.
But then these email responses from Chrysler and Continental, to someone with bad tire wear, says there are no guarantees of getting any deals.
----------------------------------------------------------------------
http://townhall-talk.edmunds.com/direct/view/.ef28fa9
Sent Emails to both Chrysler and Contential Tire: Here is their response:
Dear Don:
Thank you for your email to DaimlerChrysler.
The following areas are covered by separate warranties, not the
Manufacturers Basic New Vehicle Warranty:
* Tires (warranted by the tire manufacturer)
Continental Tire Company
Owner Relations
1800 Continental Blvd.
Charlotte, NC 28273

* 800-847-3349
www.continentaltire.com

Thank you again for your email.
--------------------------------------------------------------------
Response (Jose) - 07/21/2005 01:08 PM
Dear Dan,
[Web Inquiry: 050720-000006]

Thank you for contacting use regarding your concerns over your claim, # 02388. On 7/19, you still had 4/32 of an inch, or 22% of the tread life remaining on your P225/60R1899H tires. Our original equipment tires do not offer a mileage or use guarantee, up to a predetermined mileage as you may find in the replacement market. Although this is not a warranty issue, and you have a high performance 2005 CHRYSLER 300C with a 5.7L V8 HEMI engine, using high performance tires, we made a goodwill offer of assistance.
A modern tire is a complex technical component that must perform a variety of functions. In the process of designing and manufacturing our tires we aim for a multitude of desired features including best wet tractions, superior handling behavior, high mileage and low fuel consumption, material and pattern design. Most of these features represent conflicting goals and leave tire engineers no choice but to settle for a compromise between opposing characteristic. That is the reason why high performance tires offer superior handling and wet performance characteristics but may not achieve the mileage results of standard broad market tires.
This was the topic of a Wall Street Journal article concerning the increased use of low profile high performance tires on more and more vehicles:
Burning Rubber Gets Expensive
Pricey Tires Increasingly Come Standard on Cars, But Wear Out Easily.

By Michelle Higgins, Apr 21, 2005
Sincerely,
Continental Tire North America, Inc.
Customer Relations
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