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Old 08-05-2005, 03:10 PM   #10 (permalink)
joey
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Car: 2005 300C magnesium
Join Date: Jun 2004
Member Number: 232
Location: fremont ca
Trader Rating: (1)
Posts: 3,649
Quote:
Originally Posted by 300c Owner
Thanks for all the info.

I have followed up with DC Customer Service but they basically just laughed and didn't care. Just excuses.

I asked for 3 items:
1) pay for my KM to travel from Toronto to Windsor because the Windsor dealer was the only one that would replace the rims.
2) pay for the alignment
3) pay for part of the tire wear due to the alignment

I faxed the summary of my discussion to the Customer Service department as well.

I doubt they will assist. DC Services has been very poor on this topic.
If you had instead complained about a right pull/lead, the dealer would have had to give you the alignment for free under warranty. Your dealers are scum for not fixing the alignment under warranty because they know the cars front-end suspension is a chronic problem/mess.
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