Hi Guys,
I suppose we all get used to Let Downs from DCUK.My car due on the 1st March,they say will not arrive until the 19th March.
I know that it is not much of a wait, but once again there are problems.
It started out that I ordered the car for April,I am in the USA for Daytona Bikeweek for March from 4th through to 14th.So the car arriving here in April was good!!!!
A few weeks ago,just before I joined this forum my dealer called to say it will be here 1st March.I told him I was away from the 4th,he told me he needed me to take the car on the first to get it cleared out.They have a lot of car in there storage area for March delivery and they cannot move,that was his story!!!
So I got Insurance arranged,made sure they would be paid on the day,had my phone man make some space in his week to fit a phone for me.
All the things that need to be done when a new car arrives.
Then Last night they called to say the 19th March.
From here on you know the story,it was not there fault,it was the moon not in conjuncture with Venus,it was the earth shift ,it was someone else.
I have been fortunate in my life and have dealt with a lot of other manufacturers,they all have there own way of dealing with problems.
Chrysler just dumps on the customer.
I do have other vehicles to use, but if I had not, there was no offer of a vehicle to cover up until my vehicle arrives...Nothing.No Customer service at all.
I know it may not seem much of a wait but a contract is a contract,if you break it there should be a penalty to pay.
Anyway I have had my 5 cents worth.Hope all the others waiting for March 1 have better luck than me
Regards
JJ