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Originally Posted by HemiChick
Hi There,
I just bought my 300C about 2 months ago. Until recently, the after market UConnect that the dealership installed in my car was working perfectly. Now, it seems to randomly not work. Once I start my car, if the bluetooth connection to my cell phone is found, it works and keeps working. If the connection is not found, it may or may not connect during that trip (mostly never connecting at all, no matter what I do). I've tried different scenarios (have the phone off before entering the car, have the phone on, have bluetooth on, have bluetooth off, etc.) There just doesn't seem to be any rhyme or reason do it. I noticed this happening after I had to take the car in to have the torque converter replaced (not exactly a warm-fuzzy new car experience).
Has anyone ever experience this type of weird stuff happening with their UConnect? Or does anyone have any ideas. I tried looking for support on a UConnect website and couldn't find anything worthwhile.
Thanks very much.
Linda
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Hi Linda:
Welcome. I see you have an 05. There has been a couple of problems in the past with the 05's. I haven't heard of any 06 problems, so I'm assuming it's been fixed. A few people found the wiring harness was not fully inserted and a simple check to make sure it was fully pluged in is all that was necessary. The second problem was the module itself being faulty. I had this problem last year and it was a simple swap of modules that fixed it. I believe they did a rolling change sometime last fall with a new module.
Either way, take it to your dealer. It only takes a few minutes to diagnose. The module is located behind the glove box and it has to be removed. Let us know what happens.
Rambit