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[bruno]

Originally Posted by HEMEEE

Regarding the last comments about capturing Japanese brand loyalists, when will they wise up and realize it's not just the car that must be exceptional, it's the entire ownership experience, most importantly service!

HEMEEE,

You are absolutely correct with your keen observation. Having been a loyal Japanese vehicle owner for years, I can definitely make comparisons regarding ownership experience and customer service. Chrysler doesn’t even come close to my previous experiences with Toyota.

Many sharp, educated, intuitive owners from cars forums such as this one often come prepared with more information than service advisors/technicians are even aware of. Yet, I have read here of many instances where our LX owners have been disrespected or questioned on the source of their knowledge base.

As long as they play the game of supply and demand, the dealers deserve to have their primo cars sitting useless on car lots, racking up inventory tax. To not let qualified buyers even test drive their precious 300cSRT is ludicrous.

Chrysler should be credited for designing beautiful vehicles outside the box but deserves to be slammed for disregarding their loyal, potential life-long customers.

Okay, I’m off my soap box…
bruno