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Originally Posted by Teo
Hello BMFSRT,
First, Is this dealer a 5 Star--Elite dealer(VERY important they comply with their rating)If not find one in your area.
Next write up ALL your complaints and make sure they document them exactly(as you wrote them) on your service order.
Then call Chrysler consumer help desk and file a complaint about your dealer that you are NOT satisfied with--obtain a file number from Chrysler and ask them to pass it to the zone rep.
What IS happening here is: Documentation for a NEW replacement or your $$$ returned!---SEE Lemon Laws for your State. Also see my post under problems/dealer complaints.
Bottom line is: ALL manufacturers WILL honor their claims of Quality and warranty or will LOSE their bread and butter(customers) in DROVES.
As Rambit stated: Don't get MAD---Get what you PAID for! "WE" ALL need Quality products, NOT weightless words!
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THANK YOU FOR THE INFO AND YOUR TIME
YES THEY ARE FIVE STAR I WILL START WRITING EVERYTHING DOWN TODAY
DID YOU MEAN FOR THE SERVICE GUY TO COPY THIS TO THE WORK ORDER??