Bought a 2011 300c HDMI today only to find out phone icon on the screen doesn't work. Also the steering wheel has the phone on it so I know the car had the feature at some point.Also there isn't a Bluetooth or way of connecting it either as a selection option on any of the screens... What could be wrong? Do I need a upgrade or reset? Change out the unit? Any input would be appreciated...
My base model 2012 came with the bluetooth streaming and voice response system as a $300 option. Best $300 I've ever spent! That said, my bluetooth module failed once already under my extended warranty and had to be replaced. When that happened, it basically went deaf to my phone. But at no time did the phone icon on my screen quit working.
Have you checked if you have old or up to date uconnect software? If you have a PC and a decent size USB stick you can do this easily from here: https://www.driveuconnect.com/software-update/
Sorry to hear about this! If you decide to visit your local dealership for further diagnosis I'd be happy to offer assistance if needed. Just PM our page with your VIN and let me know.
Andrea
Chrysler Social Care Specialist
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