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Old 12-21-2011, 08:52 PM   1 links from elsewhere to this Post. Click to view. #11 (permalink)
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please tell me- do we live with this???? gonna call dealer tomorrow.
thanks fir the speedy reply! appreciate it!!
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Old 12-21-2011, 09:00 PM   #12 (permalink)
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Dear Nick
What have you dine to correct the situation, Has your dealer helped in anyway? I gave up a lincoln MKZ for this car .
Hope they can do something.
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Old 12-22-2011, 12:21 PM   #13 (permalink)
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I've mentioned it to the dealer, but I am going back for a few other issues within the next week or two, and will bring it up again. I have done nothing personally to try and fix it, and I am no going to. I got a new car so I wouldnt have to do these things myself.
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Old 12-22-2011, 02:18 PM   #14 (permalink)
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I've mentioned it to the dealer, but I am going back for a few other issues within the next week or two, and will bring it up again. I have done nothing personally to try and fix it, and I am no going to. I got a new car so I wouldnt have to do these things myself.
I agree we paid to much to do anything to this car-thats why its guaranteed===
had some condensation in the small side this a/m nothing to terrible. about the size of a half
dollar, not as bad like some pics i saw on there. please let me know what the dealer says.
I just hate to think oif them taking the headlights out of my new car===plus it goes on our car fax====
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Old 12-22-2011, 03:05 PM   #15 (permalink)
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I agree we paid to much to do anything to this car-thats why its guaranteed===
had some condensation in the small side this a/m nothing to terrible. about the size of a half
dollar, not as bad like some pics i saw on there. please let me know what the dealer says.
I just hate to think oif them taking the headlights out of my new car===plus it goes on our car fax====
At this point I'm not worried about anything like that. Half my car has been repainted due to bubbling, my rear sunshade has been replaced, speaker replaced, headliner is being redone.
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Old 12-22-2011, 03:24 PM   #16 (permalink)
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omggggggggg what year is it? and did u say u had it 5 months?
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Old 12-22-2011, 04:25 PM   #17 (permalink)
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I just purchased a 300 2011 chrysler limited on 12/9/11= Before I left the dealers I noticed the condensation. Told them give me another car-NOOOOOOOO
so before I drove off the light they were ordering me 2 new headlights, said $1100.00= paid all this oney and it is messed up before I drive it off the
lot. I am devastated to say the least. Nothing from the dealer yet!!! they said they found 4 other cars with the same problem. Lucky Me had to get one of them. It goes and just when I think maybe just maybe its gone- there it is again. I also live in Fl. and it has been 75.
spoke to a guy with an Audi and he does not have this trouble- said its a air leak! can anyone give me some advice?
just called the dealer service dept. checking on my lights, he said if u dont get them fixed u can have an e;ectrical short! also takes 3-4 hours and they take off the front bumper and front grill. OMGG will it be the same!!!!!
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Old 12-22-2011, 05:55 PM   #18 (permalink)
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he said if u dont get them fixed u can have an e;ectrical short!
Bull$hit. The dealer is trying to scare you. Its Christmas, not Halloween. The condensation comes and goes. Your best bet is to wait for Chrysler to issue a TSB.
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Old 12-22-2011, 06:35 PM   #19 (permalink)
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Bull$hit. The dealer is trying to scare you. Its Christmas, not Halloween. The condensation comes and goes. Your best bet is to wait for Chrysler to issue a TSB.
what is a TSB????
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Old 12-22-2011, 06:37 PM   #20 (permalink)
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Well...I visited the dealer today and had the MOPAR mudflaps installed. I believe they will function well but look a little cheap (black plastic) especially the rear flaps. There is a gap between the flap and the car. While there, I had them look at the condensation in both headlights, 2 tears in the rear shade, and the rear button for rear sunshade not working (I'll get to this later) The service writer was nice enough, but very matter of fact surrounding the headlights.

FF 3 hours and the actual mechanic called me into the service bay to show me how he fixed the rear sunshade button...it is sinc'd with the power windows lockout button (user error). He did show me the internal Chrysler document acknowledging awareness of the condensation problem and the suggested fix was to turn on high beams and put in the sun fo 1/2 hour. After 45 minutes, he told me that he called over the service supervisor and showed him that no progress was made. He then told me that they were going to decide whether or not they would replace them. I thanked him and patiently spoke with the service writer surrounding my concerns. The decision was made to order new headlights along with a rear sunshade to repair the torn one. Appointment in a week as I am leaving for Christmas.

I will post my results after next Thursday's visit. I am new to these forums and appreciate the community feedback. Heck, I don't even have a Facebook account.

Last edited by Natisfaction; 12-22-2011 at 06:42 PM.
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