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Old 12-22-2011, 06:39 PM   #21 (permalink)
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Quote:
Originally Posted by justus901 View Post
what is a TSB????
Technical Service Bulletin.

Chrysler will issue this to their dealership service departments when a definitive fix has been determined.
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Old 12-22-2011, 07:08 PM   #22 (permalink)
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thanks for the update, called the dealer and i guess not in yet., was told could have elec problem if not fixed.
dont want it to be my fault. said 1100.00 each! just for lights.
please let us know next week. unless i hear anything wil let this forum know immedialtely.
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Old 12-23-2011, 09:07 AM   #23 (permalink)
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The dealer is wrong. They will replace the headlights with new units that will do exactly the same thing.

If there was an electrical issue there would be a TSB or a recall.

They are under warranty for the next 3 years - NOTHING is or will be your fault -whats your rush ?

They cost $1100.00 for the pair , not each.

The dealer is employing scare tactics and will be using YOUR car as a guinea pig.

Bottom line though Its your decision and your car.

Last edited by fm1; 12-23-2011 at 09:11 AM. Reason: afterthought
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Old 12-23-2011, 07:15 PM   #24 (permalink)
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Quote:
Originally Posted by fm1 View Post
The dealer is wrong. They will replace the headlights with new units that will do exactly the same thing.

If there was an electrical issue there would be a TSB or a recall.

They are under warranty for the next 3 years - NOTHING is or will be your fault -whats your rush ?

They cost $1100.00 for the pair , not each.

The dealer is employing scare tactics and will be using YOUR car as a guinea pig.

Bottom line though Its your decision and your car.
oh thank you- there will be no rush- i keot saying its not ginna be the same-
some days they are fine other days one may habe a size of a 50 cents piec asnd then
gone. I can live with this- and like u said i have 3 years- seems alot of us have this problem
thank you again- merry cxas and a very very happy new year============
my car isstayong like it is for now------
thanks again!!!!!!!!!

Last edited by justus901; 12-23-2011 at 07:16 PM. Reason: spelling
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Old 12-23-2011, 07:18 PM   #25 (permalink)
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Quote:
Originally Posted by fm1 View Post
The dealer is wrong. They will replace the headlights with new units that will do exactly the same thing.

If there was an electrical issue there would be a TSB or a recall.

They are under warranty for the next 3 years - NOTHING is or will be your fault -whats your rush ?

They cost $1100.00 for the pair , not each.

The dealer is employing scare tactics and will be using YOUR car as a guinea pig.

Bottom line though Its your decision and your car.
thank you, there will be no rush- I kept saying its not gonna be the same- i really felt violated.
havent even made first payment yet and now this---------thank you so much. its not gonna get done for a while- will wait and watch it. it doesnt really bother me it comes and goes.
thanks again and merry xmas@@@@@@@
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Old 12-25-2011, 09:09 AM   #26 (permalink)
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Wow! I can't beleive this is an issue. I just picked up a 2012 300 Str8 and I'm in day 4 with this annoying condensation and its pretty bad...It takes up the bottom 1/3 of the both headlights and looks horrible. It really bothers me especially since I paid close to 55K!!!!! I'm going to try the highbeam trick see if anything happens but please keep us informed if a recall is issued. I"ll see where I get with my dealer when I go back to get Roadbloc(protective clearcoat) installed on the front.

I know some cars, I beleive its Audi,that actually has a little fan built in to the headlight housing to extract moisture from the headlight, if Chrysler wanted to be like them then they should have paid closer attention and would have this problem with defective product and unsatisfied customers.
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Old 12-25-2011, 10:10 AM   #27 (permalink)
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Quote:
Originally Posted by Classy300C View Post
I know some cars, I beleive its Audi,that actually has a little fan built in to the headlight housing to extract moisture from the headlight
Range Rover has that system also. There are two rubber hoses that connect to the back of the lamp units. One on the top back side and one on the lower backside at the opposite end. One delivers a fresh air flow into the unit , the other flows out with the moisture and relieves the condensation issue.

Last edited by fm1; 12-25-2011 at 10:11 AM. Reason: sp
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Old 12-25-2011, 03:46 PM   #28 (permalink)
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Originally Posted by Classy300C View Post
Wow! I can't beleive this is an issue. I just picked up a 2012 300 Str8 and I'm in day 4 with this annoying condensation and its pretty bad...It takes up the bottom 1/3 of the both headlights and looks horrible. It really bothers me especially since I paid close to 55K!!!!! I'm going to try the highbeam trick see if anything happens but please keep us informed if a recall is issued. I"ll see where I get with my dealer when I go back to get Roadbloc(protective clearcoat) installed on the front.

I know some cars, I beleive its Audi,that actually has a little fan built in to the headlight housing to extract moisture from the headlight, if Chrysler wanted to be like them then they should have paid closer attention and would have this problem with defective product and unsatisfied customers.
yup= had it when i drove off the lot! 16 days for me. this forum is terrific. you get answers very fast to any problem.
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Old 12-26-2011, 03:36 PM   #29 (permalink)
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Thanks for all the activity on this discussion. To all that have responded to my thread, do each of you have the optional xenon headlights? I do and am wondering if this is exclusive to the xenon's or is it for the halogens as well.
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Old 12-27-2011, 09:13 AM   #30 (permalink)
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I have the xenon headlights and have had no condensation issues here in northern CA. However, my car is garaged when at home.

Last edited by Dave Marsh; 12-27-2011 at 09:14 AM.
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