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Old 12-03-2006, 10:00 PM   #42 (permalink)
RobAGD
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Car: 2005 Dodge Magnum R/T
Join Date: Jul 2005
Member Number: 2842
Location: Reston Va
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I voted - Yes - if I can find a better service department

So far my Magnum has been spot on and I drive the crap out of it. 30k miles in a year and its had preformed perfectly.

I have had a few small issues, Trans leak, Rear end Leak, Dead Nav, Dead Rear Window, slight idle stumble.

My problem has been withteh 3 shops I have used :

Shop 1 : Awsome Server Managers, retard techs
Shop 2 : Stupid Service writer, 1 decent tech and several tards
Shop 3 : I dropped off the car, saw the guy getting into it and going through the center console and glove box. Got the SM and picked the car up without getting the work done, no idea what happened to the tech.

Some of the answers I get to stuff like the idle stumble I get in traffic and have had since day one, Tech wrote "Aftermarket Exhaust and intake causing problem" HE didnt even street drive the car or hook up the starscan to check the TPS voltage, the PPS voltage or anything else. Needing 2 weeks to get a new Nav, Charging me for Dianostic work after i had already got that done and gave them the new sensor to install and recal my air bags.

While thee are not huge issues it just shows a general lack of giving a crap aboutthe customer.

I love my LX, but if the Service Depts dont get thier crap straight I would not buy again.

-R
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