I just want to let you guys know about the service i received and this is the e-mail i sent them and i can see now that i am not the only with a complaint.
Attn: Justin, Steve and Richard,
I am very dissapointed in the customer service that I have received from your company. Before I had my lights removed and shipped to you guys I spoke with both of you and you told me that the turn around time would be 3-4 days. I am going on week 3 and I still have not got one phone call or e-mail in regards to my lights. I had the body shop remove my lights and I told them that the lights would be back within one week. They have been charging me $25.00 per day for storage so you can imagine how inconvienient this has been and how much it's costing me. After a week of making phone calls to you guys, I finally get a tracking number that I find out does not exist. This has been the worst expierience I've ever had with any vendor. I will be posting my expierience on the forums to let them know aout the bad service I have received and I will not consider doing business with your company again unless something is done to convince me otherwise.
