[bruno]

PM,
Lately, I've been reading a pattern of similar posts concerning questions/answers/excuses regarding this company.

Regardless of how 'busy' the company might be or how many sites they are vendors for, Stealth needs to pony up and take responsibility for increased business by possibly hiring more help to take on the slew of emails, PMs, and phone calls. If you want a good customer base, a company must be willing to show appreciation by offering great customer service in a very timely manner.

Yes, I can say all this because I got a taste of it today. After reading previous posts about not getting responses to PMs, I chose to call Stealth during business hours (I also live in Cali.). No one ever picked up on 2 different calls. I left 2 messages asking for call backs along with 2 different contact numbers. Finally, on a 3rd call to Stealth, someone picked up and quickly said one word in a hurried fashion. I couldn't even make out the name and had to ask if I had reached Stealth Auto. The person I spoke with didn't really want to do the order over the phone so I had to go back to the internet to do the transaction.

I hope Aaron is reading this thread because I can honestly say that Stealth Auto professionalism was lacking in my experience. I know I will get my Stealth products thanks to my ambitious nature. Customer no-service is not a good thing for dedicated, money spending LX enthusiasts to experience.

bruno