Quote:
Originally Posted by BilletTechnology
No worries. We certainly want to be called out on both good and bad experiences folks may have. It is important and helps us be a better company. 
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Heidi
I applaud your comments. Most companies would try to make excuses for a bad experience but you just apologize and use it as a learning experience for the company.
I have had nothing but good experiences so far and look forward to many more in the future.
I can only hope that other companies will follow your lead and think customer first!
Keep up the good work and know that there are a lot of us out here that appreciate ALL that you do.
I can never say it too much
