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Originally Posted by mileshoover
Like anything electronic, stuff happens. But the problem may be as simple as the glide and steering controls not enabled in the EVIC.
Suggest first check the EVIC, Personal Settings and be certain they are enabled. Another reason the glide won't work is that the seat is adjusted too far back. Also, be sure that the settings for the seat, once enabled, must be saved on the appropriate setting switch on the driver's door. Your owner's manual is quite clear on how to do this. But be sure to follow the directions on the yellow addendum for memory controls.
It certainly appears as if your dealer should have reset things properly since apparently that is the reason for the work you had done. Remember, the customer controls their continuance of the 5* rating. Don't be afraid to speak up via the Regional Rep and/or DC itself. They DO listen to valid customer complaints. On the other hand, also be sure where the problem is -- you or them. :^))
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Miles,
It's them, I went back to the dealer and had about 5 service guys there trying to figure it out, with 3 owners manuals being passed around all of us! They couldn't figure it out so I'm taking it back in after they fix one of the other cars on the lot that has the same problem. They are going to use that as a guinea pig, then call me when they figured it out. I have to say, this dealer I think will be my new favorite spot. They treated me great when I went back in. They were more than polite and helpful, sometimes you just have to be understanding that they can only do what they know to do, and on a new model we all have to work together to figure these things out!
