[wza]

well it happened, my nav locked up on the upgrade. i followed the directions.
1 put in acc mode
2 removed old dvd
3 inserted new dvd (AF)
4. nothing -No error or anything
5 went back to ae disk
6 nothing -No error or anything
7 powered off and started with ae disk
8 all is well Chrysler logo then nag screen
9 remove ae disk ; insert af dvd
10 starts update (please do not turn engine off) msg -stops at 1 bar (mark) in progress bar.
11 never recovers. stays in that mode but progress bar never moves
12 power off (yes i know it says dont, but it's been an hour with no progress
12 put back in ae dvd same results as steps 10 & 11

no in motion applied. vanilla image


i heard when this happens, it has to go back to factory for refresh.

has this happened to anyone ?
i have extra care warranty ($0 deduct) so,i hope it's covered.

all dvd's are copies but the ae worked for over a year.

also, any ideas on how to explain this to the dealer? at least i'm on good terms with dealer (10 years of regular service)

is it possible that af dvd was bad, but it started the update and hung up. then it was too late to put the ae back in. but i get the same results with both disks. progress bar trying to do update but only gets one bar (mark)

i burnt a second dvd to no avail

when an older dvd is inserted (ae) when (af) is installed, what message appears on the display?