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Old 03-25-2008, 06:45 AM   #32 (permalink)
DZeckhausen
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Car: 2006 All options 300C SRT8
Join Date: Dec 2004
Member Number: 1056
Location: Fairfield, NJ
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Quote:
Originally Posted by terrysrt8 View Post
Demand they replace rotors. My dealer did at 18K. If you get loud enough, they will do it! I asked for my vehicles maintenance records because I was going to take it to another dealer, if they refused to take care of me.
On what basis? It's a waste of your time and their money to not try rebedding the brakes first. In my opinion, there's probably nothing wrong with the rotors.

Unfortunately, many in the automotive service business do not understand all the root causes of brake judder and vast amounts of money are wasted each year replacing components, when a simple procedure on the road would likely cure the problem.

I would encourage you to develop a healthy, respectful relationship with your service adviser, rather than one based on demands and "getting loud enough" so they do what you want, just to get you out of their hair. You need to work with them for the life of your vehicle, so don't destroy the relationship over something you can probably fix yourself with a few hard stops. If you've established a good relationship with them, they're more likely to cut you some slack if your tranny blows up 500 miles outside of warranty. Poisoning the relationship over brake judder is not a good long term strategy, in my opinion.

If bedding does not work, then I certainly encourage you to take it to the dealer. But that should be the 2nd step, not the 1st step.
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