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Old 03-28-2008, 07:08 PM   #5 (permalink)
Rambit
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Car: 2005 300C SRT8
Join Date: Feb 2005
Member Number: 1493
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Well, seeing as you're still under the factory warranty, IMO the flash, transmission flush should have been covered. You were having problems and that's why you took it in!

The air cleaner most likely needed replacing, but the blackened condition I have no idea how it got that way so fast. Tell them you're concerned it wasn't replaced.

The first sheduled transmission flush isn't even due till 60,000 miles. If they saw fit to flush it, they must have thought there was a problem with the transmission. THAT most definately should be covered under the basic warranty!!!

The rear axle fluid is not due till 96,000 miles. Again, if they thought there was a problem it should be covered under warranty!!!

The nitrogen in the tires is a complete rip off. Same with the injector cleaning. There's no way with only 20,000 miles that was necessary.

Never heard of Motoist. Sounds to me it's yet another 3rd party rip off warranty thing.

It sounds to me you were boned here. I would go back to the dealer and tell them you feel most of this work was unnecessary. Start with the Service Manager then go up from there. I'd be firm, but not demanding, well at least at first. If you don't get satisfaction, go the BBB and file a complaint.

I think this is a complete scam. Here's some contact information for you if you can't get this resolved to your satisfaction:

Phone
1-800-992-1997
Email
Send us a message
Mail
Chrysler Customer Assistance Center
P.O. Box 21-8004
Auburn Hills, MI 48321-8004


Bernie
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2005 300C SRT8 - #72 of 252 (excl. 11 pilots) - #10 of 35 Canadian SRT8's built
2008 Harley Davidson FLSTF Fatboy - Vance & Hines Big Shots STGD with FuelPak tune.
2008 Jeep GC SRT8 - Custom Build/Custom Delivered by SRT - 1 of 1 in Canada

Last edited by Rambit : 03-28-2008 at 07:09 PM. Reason: Spelling!
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