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Being the boss, I have had to pay for these mistakes made by EMS guys. It is much better off for the company to cut a check for the repair. AMR is a pretty reputable company and has policies in place to handle these things.
Since this guy was your friend, I hope you didn't decide to take care of this back at base...I can't tell you how many times a scratch occurs and mysteriously no one knows how it got there. Hopefully the supervisor was involved from the start.
If not, I would contact the friend and make sure he reported the incident, then follow up with mgmt.
As long as you and the management for AMR are reasonable, you should not have a problem getting it replaced. If it were one of my guys who did it, I would pay for the repair (replacement) and not submit it to insurance. I would just make sure I was replacing what was damaged and not the whole front end.
I hate it for you and for the guy who hit you...I am sure he is getting plenty of jabs from his/her co-workers.
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