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Originally Posted by TheMurph544
My dealer has no idea whats giong on, they can't tell me anything, I do all the calling and getting my own updates, this system is bad, very bad......
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I finally got fed up with the whole system. The dealer never knows anything and says that Chrysler does. Chrysler says that they don't know anything and that the dealer does. I wrote a letter and sent it to the Customer Service department. It is asinine that Chrysler cannot come up with a decent system to get their customers some answers.