BT(Heidi), you are over the top

[300lovr]

I just wanted to let everyone know, and I know most who have bought from BT, that Heidi and her gang are over the top when it comes to their product and especially customer service. The day she got back from SF, I called her with an order, a pretty large order and some custom work. Now I know and understood being away she would be coming back to a mound of work. Just to show how loyal and great of a person she is, I just received today all of the pieces I ordered, as well as the custom piece, which I can't say what it is, SORRY... It will be revealed on Sunday at Starved Rock and I will have pictures of everything on Monday.

Heidi, I just wanted to give you the pops you and your company deserves. This woman has busted her behind day in and day out to fulfill her customer's needs and has had great success with it. I just wanted to let everyone know how happy you just made me. Thank you once again..

Your most loyal customer.....

[1bad06]

I second that!!!!!!!!!!!!!. I recieved my items also last week and something was mispelled. I called Heidi to let her know. And guess what??? She said that she would have another set out to my by Monday and that was thursday when I spoke with her. ANd she said to keep the messed up ones and that the right items will be on her and shipping.

True to her word I didn't get charge ANYTHING!!!!!!!!!!!!!!!

[BilletTechnology]

No thanks is necessary. You and I speak often 300lovr, and you know it is calls like yours, pictures we receive; just everything that is what it is all about.

You all know we are a small company; sometimes things get missed here or there. It is because of you alls great support that it is possible for us to be here everyday.

300Lovr Thank you for your business, and for letting people know where you got your stuff from.

[BilletTechnology]

Originally Posted by 1bad06

I second that!!!!!!!!!!!!!. I recieved my items also last week and something was mispelled. I called Heidi to let her know. And guess what??? She said that she would have another set out to my by Monday and that was thursday when I spoke with her. ANd she said to keep the messed up ones and that the right items will be on her and shipping.

True to her word I didn't get charge ANYTHING!!!!!!!!!!!!!!!

Thank you my friend. Everyone here rocks

[stealthsrt8]

i've said it once and i'll say it again...

Billet Tech is Big Time

[DUBSTER]

I totally agree!!! Heidi we love you!!! I received some interior pieces from them yesterday, will post pics on the weekend. There product is impecable!! They take pride doing the pieces for sure!!!! BT

!!!!!!!

[300 Addict]

I've dealt with many company's online, and I can honestly say, without a shadow of a doubt, that Billet Technology is the best company I've ever dealt with. I think the secret to there success is communication and customer care. BT, you guys are truly a class act!

[BilletTechnology]

Thanks 300Addict. Yes, we really care about the quality of the product. The thing that is still working us over a bit is the backlog on the polished parts

[CplDaugherty]

Heidi is the best... I'm hoping I'll be able to make it to E-Town to show off the custom stuff she's doing for me, if not, I'm sure it'll be there on display for everyone to drool over.