Special Post - Page 2

BilletTechnology · 07-02-2007, 08:24 PM

Folks, We appreciate your comments.

And since we are on a real roll today LOL

. We had some 5.7L oil caps taht needed to be engraved. Instead they got done to the 3.5L SAE 10W30 grade.

We have 2 mirror blues, 1 black chrome and 1 "Grinner Purple (named for our friend Grinner from Moddin Art). If any of you fine folks with a 3.5 are interested here is a picture.

Dr. Riley, one of these caps should have been yours

We will get your blue cap out to you hopefully by the end of the week. The rest of the underhood stuff went.

PappaD · 07-02-2007, 08:32 PM

So I am one of the customers involved!! For those of you who don't know my real name (Dr. Riley) Heidi won't call me PappaD. LOL!! Oh I'm mad now!!! I guess it's too late to change my first post! I AM JUST KIDDING!!

I guess I'm just going to have to order more stuff so they can hire more help so this NEVER happens again!! LOL

We love you Heidi and crew!!

BILLET TECH STILL ROCKS!!!

300 Addict · 07-03-2007, 08:33 PM

BT is awesome! $hit happens. Keep up the good work!

Mrnemo · 07-05-2007, 02:46 AM

Quote:

Originally Posted by srt8danno

The mere fact that you came into the forums with an explanation and apology speaks volumes for your company. We have other vendors who have had problems and seem to be mum about the whole thing unless someone comes out and complains openly in a post. You and your company have moved even higher in trust and integrity (if that is possible) with all the membership I’m sure. Thanks for running such a fine company.

Quote:

Originally Posted by PappaD

I am sure when they see the end result, all will be forgiven. Your customer service is as great as your product. I am not one of the customers in question but I am a loyal customer and can only say to those that are waiting, it will be worth it!!!

Keep up the great work Heidi!!!

BILLET TECH ROCKS!!!

pretty much sums it up, when you get the final results in your hand , you'll know their product is top notch. plus how can you not LOVE their excellent customer service

**mjr5150** · 07-05-2007, 07:35 AM

These people are top notch.....hands down . Every vendor could take a page from your book guys .