Won't make that mistake again (moved)

[Wezenator]

Well, they have clearely proven not to be a "Supporting Vendor" and are very .

Maybe if others would boycott they will get the message that Customer Service means having to eat a few $$'s of mistakes now and then. Isn't there place on the forum for Vendor Rating?

Sorry to hear about your misfortune, maybe another Vendor will step up and try to match their original Group Buy on the Hotchkis - now that would be a vendor for all of us to do business with.

[300CSRT8]

What ever happened to the Customer is always right, In this case it's a no brainer, He has a receipt and an order NUMBER!!!

I agree, if it is legit, and the so called Supporting Vendor is jacking the forum members they should be banned. I will not do Business with TBYRNE after hearing this crock of SH1T

[CplDaugherty]

That's pretty shady. Thanks for sharing your expirence with the rest of us. Hopefully they'll step up and honor your GB price.

[NotYet]

I'm sorry to hear this. What explanation did they give you for not honoring the price?

All: before bashing TByrne Motorsports, lets wait and see what their explanation is. If it sounds like a load of BS, fine. We can all make personal choices to not use them. Until then, I'd highly encourage you all to refrain from jumping on the "bash TByrne" bandwagon.

Good luck w/ getting a satisfactory resolution

[rjkusse]

I would normally agree that a lot of these are usually 2 different sides of a story type of incidents. In this case, I was checking on my order because other members in my area received their orders and I didn't receive mine so I decided to check. Answer: they don't have my order. No worries, go ahead and honor the price for the GB and ship it when you can. Answer:no, GB date has pasted.

Hell, here's the email string, read from the center out. You decide for your self:

Re: order update
15 messages
Carol <carol@tbyrnemotorsports.com> Mon, May 14, 2007 at 8:09 AM To: Richard Kusse <rjkusse@gmail.com>
Rirchard-
How was this order placed? I do not see any order for you with these two parts.
Thank you,
Carol

----- Original Message -----
From: TBYRNE Motorsports LLC
To: carol@tbyrnemotorsports.com
Sent: Monday, May 14, 2007 9:04 AM
Subject: Fwd: order update

From: "Richard Kusse" <rjkusse@gmail.com>

Order KW V2 and Hotchkis sway bar set on 4/26. Any ideas when it will ship?

Thanks,
Richard Kusse

rjkusse@gmail.com

Never argue with an idiot. They drag you down to their level then beat you with experience.

Richard Kusse <rjkusse@gmail.com> Mon, May 14, 2007 at 1:41 PM To: Carol <carol@tbyrnemotorsports.com>
Online. I've attached the screen print from the order confirmation. [Quoted text hidden]
--
Thanks,
Richard Kusse

protected.hostcentric.com-tbyrne-cgi-bin-webform.mdi
19K
Carol <carol@tbyrnemotorsports.com> Mon, May 14, 2007 at 1:33 PM To: Richard Kusse <rjkusse@gmail.com>
Richard-
I'm unable to open this. Did you get a confirmation with your total including shipping? I checked our online orders and the only order I show for you is back in February for a Corsa and Magnaflow cats.
Thank you,
Carol
[Quoted text hidden]


Richard Kusse <rjkusse@gmail.com> Mon, May 14, 2007 at 2:08 PM To: Carol <carol@tbyrnemotorsports.com>
Try this one. This is what I received when I filled out the order.





Carol <carol@tbyrnemotorsports.com> Mon, May 14, 2007 at 1:59 PM To: Richard Kusse <rjkusse@gmail.com>
Thank you but did you receive a typed confirmation from us with your total including shipping? I'm just not showing that we ever received this order into us.
Thank you,
Carol
[Quoted text hidden]


Richard Kusse <rjkusse@gmail.com> Mon, May 14, 2007 at 2:16 PM To: Carol <carol@tbyrnemotorsports.com>
Nope. That's why I wondering what was going on. I still want it assuming you will honor the prices I got when I placed the order. [Quoted text hidden]
--
Thanks,
Richard Kusse
Richard Kusse <rjkusse@gmail.com> Tue, May 15, 2007 at 9:24 AM To: Carol <carol@tbyrnemotorsports.com>
Are we all set? [Quoted text hidden]
--
Thanks,
Richard Kusse
Carol <carol@tbyrnemotorsports.com> Tue, May 15, 2007 at 9:41 AM To: Richard Kusse <rjkusse@gmail.com>
Richard-
We can honor the price on the KW kit but the GP for Hotchkis has closed.
I can not get you in on that.
Sorry about that,
Carol

----- Original Message -----
From: Richard Kusse
To: Carol
[Quoted text hidden]

Richard Kusse <rjkusse@gmail.com> Tue, May 15, 2007 at 10:41 AM To: Carol <carol@tbyrnemotorsports.com>
That's no good. I placed the order during the Hotchkis GP. I'm willing to pay the higher price for the KW (which Tom worked out for me based on GSM's lower price). I gave you the receipt that I received from your system with the date on it. Check with Tom and get back to me. [Quoted text hidden]
--
Thanks,
Richard Kusse
Carol <carol@tbyrnemotorsports.com> Tue, May 15, 2007 at 10:33 AM To: Richard Kusse <rjkusse@gmail.com>
Richard-
I did check with Tom before I emailed you. I'm sorry.
Carol

----- Original Message -----
From: Richard Kusse
To: Carol
[Quoted text hidden]

Richard Kusse <rjkusse@gmail.com> Tue, May 15, 2007 at 11:00 AM To: Carol <carol@tbyrnemotorsports.com>
What are the prices then?

Thanks,
Richard Kusse

rjkusse@gmail.com

Never argue with an idiot. They drag you down to their level then beat you with experience.


From: Carol [mailto:carol@tbyrnemotorsports.com]
Sent: Tuesday, May 15, 2007 10:34 AM
To: Richard Kusse
Subject: Re: order update

[Quoted text hidden]



Carol <carol@tbyrnemotorsports.com> Tue, May 15, 2007 at 10:54 AM To: Richard Kusse <rjkusse@gmail.com>
The regular retail on that part is $374.99.
Thank you,
Carol

----- Original Message -----
From: Richard Kusse
To: 'Carol'
[Quoted text hidden]

Richard Kusse <rjkusse@gmail.com> Tue, May 15, 2007 at 11:38 AM To: Carol <carol@tbyrnemotorsports.com>
And the KW price? [Quoted text hidden]
--
Thanks,
Richard Kusse
Carol <carol@tbyrnemotorsports.com> Tue, May 15, 2007 at 11:31 AM To: Richard Kusse <rjkusse@gmail.com>
We will honor the KW price Tom gave you.
Carol

----- Original Message -----
From: Richard Kusse
To: Carol
Sent: Tuesday, May 15, 2007 12:38 PM
Subject: Re: order update


[Quoted text hidden]

Richard Kusse <rjkusse@gmail.com> Tue, May 15, 2007 at 12:06 PM To: Carol <carol@tbyrnemotorsports.com>
I don't understand why I'm getting screwed when I'm not the one who messed up. No thanks. [Quoted text hidden]
--
Thanks,
Richard Kusse

[300CSRT8]

that is JACKED UP !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

[Fabes]

I was about to place an order with them thanks for the warning am headed to Vagas at the end of the month so i'll wait till then to get what i want how can some vendors be so f up don't they reliaze it could hurt their business

[Fabes]

Originally Posted by NotYeta300cOwner

I'm sorry to hear this. What explanation did they give you for not honoring the price?

All: before bashing TByrne Motorsports, lets wait and see what their explanation is. If it sounds like a load of BS, fine. We can all make personal choices to not use them. Until then, I'd highly encourage you all to refrain from jumping on the "bash TByrne" bandwagon.

Good luck w/ getting a satisfactory resolution

Whats there to wait on the member has proof of the group purchase no offence intended just my thought

[NotYet]

No worries Fabes. No offesne taken. I still want to see what TByrne has to say. It doesn't look good but I'll at least give them a chance to respond.

[stealthsrt8]

sorry to hear this happened to you. thanks for keeping us informed about this.