Originally Posted by Jet driver
Tom it is bullshit!!! If the rep told me that I'd be really pissed. If you listen to my video on UTube I barely have the volume turned up. Non of my older LX vehicles back panel rattled and buzzed. I basically got the we'll call you don't call us, when and if we come up with a fix. Well if the Harmon Kardon sound system can't handle moderate base and volume levels, then no one should pay 2k just to be disappointed. I would get on the Drive SRT Facebook page, state my displeasure with the system every time you can. You and everyone else with the same problem should do the same. I would repeat the rep's response on the Facebook page. Every time I do that I get a response from them. Not good publicity on a public forum.
I totally agree. My response(i had to hurry):
Usually if something is faulty and can be duplicated in EVERY car it is called a defect-not a characteristic of the system.
As far as the analogy to your home system, I am afraid that the problems you are experiencing are due to clipping of the amplifier. If driven too hard, the speakers( or amp) may blow. The amplifier does not have enough current and is causing distortion through your speakers. The speaker grills rattling? Well, if that is the case, take the grills off. Simple.
Outside of the LF vibration in the car, the distortion is minimal(for a car) and the speakers can handle it. By the way, I don’t (and S**** S******) doesn’t think it is the amp or speakers---it is how it was INSTALLED-surrounded by inferior covers and materials that vibrate by the effects of the subwoofer.
Perhaps Chrysler needs to think outside the box?
Disappointed with this conclusion since you admitted to me that this was not right.
Then, his response to that:
I am simply passing along Chrysler’s stance. We have proven their system, including the stereo’s enclosure – in this instance meaning the vehicle – has limitations and they are unwilling to re-engineer the system. Again, I do agree with you. I do not, however, have a solution and Chrysler is unwilling to pursue it further. The only solution in my view – is to improve the enclosure (I do not and neither does Soundshapers) have the ability to upgrade the structure, panels and materials in your vehicle. If you feel they can – and you want to pursue the issue further – the only thing I can offer is to seek reimbursement for you once they have remedied the condition to your liking. I feel strongly that we nor they can not.