Car: 2012 Chrysler 300C
Join Date: Dec 2012
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I finally managed to talk to someone at Uconnect support that had acceptable answers. The answers were acceptable from a technical standpoint but not from a user perspective.
The Gracenote database in Uconnect apparently overrides all artwork on SD cards and USB drives. Turning off Gracenote will disable all artwork and having it on will display artwork that exists in the current database. Uconnect support has been asking Gracenote to provide an updated database but they have no ETA as to when, or if, that will happen.
I had the agent enter a formal request to include an option to allow file artwork to supercede Gracenote artwork in a future release. Doubt it will ever happen but at least it's now in their suggestion box.