Chrysler Customer Service Agent
Join Date: Jul 2011
Location: Auburn Hills
Thanked 231 Times in 175 Posts
Starting in the 2012 model year, RHR, RHB, RES, RHA, REB, RE2, RB5, RB6, RE6 radios in the US all require a Radio Anti-Theft Code to operate. There have been a few cases on 2011 vehicles, JC, LD, LX models.
All radios now require an anti-theft code no matter what year vehicle they are installed in. The anti-theft code is only needed when a radio is swapped from one vehicle to another. The radio keeps track of the VIN over the bus and when the VIN changes it will ask for the code. The initial install of a new radio from Mopar should not require a code. Dealers can access the codes required through DealerConnect, by authorized dealer personnel.
RADIO ANTI-THEFT CODE PROCEDURE:
For the vehicles that are equiped with power net or NTG4 radios. If the Telematics Gateway Module (TGW) or the radio have been removed or replaced. A four digit security code is required in order for the radio to function:
The key must be in the "RUN" position.
Press the "ON/VOL" control button.
The word "CODE" or " Please enter Anti-Theft Code" will appear on the display.
Enter the 4-digit code by pressing the corresponding preset buttons in sequence.
NOTE: If three consecutive attempts are made to enter an invalid anti-theft code the radio will enter a ‘WAIT’ state. While in this state the radio display will read ‘WAIT’. To exit the ‘WAIT’ state the radio must remain powered with the ignition in the run position for a continuous 30 minutes (the vehicle may be driven during this time). After exiting the ‘WAIT’ state the radio will again display ‘CODE’ and a valid anti-theft code may be entered.