Uconnect stopped working today - Chrysler 300C Forum: 300C & SRT8 Forums
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post #1 of 5 (permalink) Old 02-10-2017, 04:02 PM Thread Starter
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Uconnect stopped working today

I have no idea what the hell is going on with this thing! I've had the car a couple of months, everything worked fine, and then ll of a sudden it stopped! I can make and receive phone calls, but it will not stream music, gives an error that the device is not discoverable!

I have reset my connections

deleted, and added the phone back

paired my phone to another device, which works

so I'm at a loss!
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post #2 of 5 (permalink) Old 02-13-2017, 09:24 AM
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Quote:
Originally Posted by azsnow View Post
I have no idea what the hell is going on with this thing! I've had the car a couple of months, everything worked fine, and then ll of a sudden it stopped! I can make and receive phone calls, but it will not stream music, gives an error that the device is not discoverable!

I have reset my connections

deleted, and added the phone back

paired my phone to another device, which works

so I'm at a loss!
Hi azsnow,

Sorry to hear about the concerns with your UConnect.
Have you checked if there are updates for your vehicle on:
Uconnect® Access for Chrysler, Dodge, FIAT , Jeep & Ram

If you need assistance and you are in the USA you can call FCA UConnect at:
1-877-855-8400
If you need assistance and you are in Canada, you can call FCA Customer care at:
1-800-465-2001

Good luck.
Lyne

Top Care Specialist
FCA Canada
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post #3 of 5 (permalink) Old 02-15-2017, 08:16 AM Thread Starter
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Problem solved! After reading several different forums, I found the fix...I pulled both radio fuses, and put them back in. Now, the phone pairs faster and better than it ever did before. I guess it just needed a reset!
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post #4 of 5 (permalink) Old 02-16-2017, 03:45 AM
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Quote:
Originally Posted by azsnow View Post
Problem solved! After reading several different forums, I found the fix...I pulled both radio fuses, and put them back in. Now, the phone pairs faster and better than it ever did before. I guess it just needed a reset!
I had the same problem with my 2012 2nd gen after just having the car for 2 weeks, I ended up resetting it a couple of times then after another couple of weeks it would not reset, I ended up getting a new bluetooth modual from the states which cost just over £350 including the import duty and VAT, the dealer (not a Chrysler dealer) paid for me getting it and installing it a they were in Devon and I live in London
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post #5 of 5 (permalink) Old 02-17-2017, 09:06 AM Thread Starter
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Quote:
Originally Posted by tcfuk View Post
I had the same problem with my 2012 2nd gen after just having the car for 2 weeks, I ended up resetting it a couple of times then after another couple of weeks it would not reset, I ended up getting a new bluetooth modual from the states which cost just over £350 including the import duty and VAT, the dealer (not a Chrysler dealer) paid for me getting it and installing it a they were in Devon and I live in London
I hope this doesn't happen to my unit, but its good to know what to look for if this happens again! Thanks for the information.
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