Why have my mirrors and front windows stopped working? - Chrysler 300C Forum: 300C & SRT8 Forums
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post #1 of 23 (permalink) Old 05-10-2014, 06:58 AM Thread Starter
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Why have my mirrors and front windows stopped working?

OK, bit of history. I have a facelifted 2008 CRD Touring and a couple of weeks ago a penis in a Transit van decided to not look where he was going - in order to avoid him, I wound up getting closer to some parked cars than I would have liked and whacked my passenger side mirror. I was doing about 10MPH at the time and the impact folded the mirror in, but then folded back out again without issue. I swore a little, and attempted to adjust the mirror - it adjusted vertically fine, but when I came to adjust the horizontal axis it died. Thought nothing more of it and assumed a fuse or similar.

Following day, noticed that as well as the mirrors not working, the front windows also don't work from the driver's control. The front passenger window, however, works fine (including the express lift function) from the passenger side control. Had a look in the manual and fuse 13 controls the power mirrors and windows (although it states it also controls the passenger door control as well, which works fine). Have swapped fuse 13 into fuse 12's place to test and it works fine there (passenger side seat adjustments all work fine), and have swapped 12 into 13 - still no mirrors or window controls.

Today I stripped the interior trim off the door and got the mirror off - checked all of the wiring, no signs of any issues, checked all connections - still nothing. Reconnected battery, same problem as before.

So, the issues I have are:-

1) Passenger mirror took a hit, then stopped working.
2) None of the front window controls work from the driver's control. Passenger control works fine, including express lift. Rear windows work fine from driver's control.
3) Neither of the power mirrors will adjust from the driver's side control.
4) When engaging reverse, only the passenger side mirror dips (the one that took the hit, confusingly enough). Driver's side remains inoperative.

Anyone got any ideas? Please tell me I don't have to take it to Chrysler...

JD
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post #2 of 23 (permalink) Old 05-10-2014, 07:29 AM
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Well if it helps, I have a used working perfectly mirror that the could swap over, as this could eliminate the mirror problem

Only cost you ther postage to you and back, cheaper than chrsyler looking at it??

At least then you can tell if its the mirrors faulty or not

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post #3 of 23 (permalink) Old 05-10-2014, 07:42 AM
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Quote:
Originally Posted by Hellraiser View Post

So, the issues I have are:-

1) Passenger mirror took a hit, then stopped working.
2) None of the front window controls work from the driver's control. Passenger control works fine, including express lift. Rear windows work fine from driver's control.
3) Neither of the power mirrors will adjust from the driver's side control.
4) When engaging reverse, only the passenger side mirror dips (the one that took the hit, confusingly enough). Driver's side remains inoperative.

Anyone got any ideas? Please tell me I don't have to take it to Chrysler...

JD
Personally I don't think many of your problems are related to the "hit".

I would concentrate on the windows initially.
I've just checked the wiring diagram and if the passenger window works OK from the passenger side switches but NOT from the drivers switches the problem must be with the Drivers switch assembly. I would remove the drivers side switches and check each switch separately. There should be no need to check the wires initially because there are just 2 wires looped from the drivers side to the passenger switches and these must be OK or the passenger side switches wouldn't work.

Think you have to take it one step at a time because you appear to have more than one fault.

Jack
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post #4 of 23 (permalink) Old 05-10-2014, 07:44 AM
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Definitely not a fuse. First guess is one of the wiring harnesses got jarred loose.
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post #5 of 23 (permalink) Old 05-10-2014, 07:47 AM Thread Starter
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Quote:
Originally Posted by paul@thecustom300cshop View Post
Well if it helps, I have a used working perfectly mirror that the could swap over, as this could eliminate the mirror problem

Only cost you ther postage to you and back, cheaper than chrsyler looking at it??

At least then you can tell if its the mirrors faulty or not

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Paul, you're a legend I'm going to check the wiring in that rubber boot in case I have a broken wire that got jarred when I caught the mirror, if that's all ok I may well take you up on your generous offer


JD

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post #6 of 23 (permalink) Old 05-10-2014, 07:48 AM Thread Starter
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Quote:
Originally Posted by jackwalton View Post
Personally I don't think many of your problems are related to the "hit".

I would concentrate on the windows initially.
I've just checked the wiring diagram and if the passenger window works OK from the passenger side switches but NOT from the drivers switches the problem must be with the Drivers switch assembly. I would remove the drivers side switches and check each switch separately. There should be no need to check the wires initially because there are just 2 wires looped from the drivers side to the passenger switches and these must be OK or the passenger side switches wouldn't work.

Think you have to take it one step at a time because you appear to have more than one fault.

Jack
I'll have a look at the switch too, but it seems too much of a coincidence that all of this happened at that exact time, and that other people seem to have had the same issue, but I've yet to find one of those discussions that results in a solution!


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post #7 of 23 (permalink) Old 05-10-2014, 09:23 AM Thread Starter
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A bit more info - I've just checked and it appears the memory seat function has also stopped working. I've checked fuse 30 (10A fuse which according to the manual is also for the power mirrors) and this fuse is OK. I've also checked the wiring into the passenger side door and it all looks fine, no obvious signs of broken wires.

Any ideas?

JD
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post #8 of 23 (permalink) Old 05-10-2014, 09:51 AM
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door modual.
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post #9 of 23 (permalink) Old 05-10-2014, 10:23 AM
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Quote:
Originally Posted by Hellraiser View Post
A bit more info - I've just checked and it appears the memory seat function has also stopped working. I've checked fuse 30 (10A fuse which according to the manual is also for the power mirrors) and this fuse is OK. I've also checked the wiring into the passenger side door and it all looks fine, no obvious signs of broken wires.

Any ideas?

JD
Sorry but you are unlikely to fix it by just looking for faults, especially just looking for broken wires. If the wiring diagram is correct (Which you cant always guarantee with Chrysler) you need access to the switches and door module to carry out various checks there.

You need a multimeter to measure voltage and resistance and fault find with reference to the wiring diagram. There is an "Accessory delay relay" and various circuit breakers that would require checking but you at a bare minimum need to be able to check the voltage being fed to the door module and the outputs from there. If you get access to the module most of what you need to check could be measured from there.

It could be the Door Module as suggested above, but you cant just buy one in the hope that it fixes it. You need to measure voltages to find out whats wrong.

Jack

Last edited by jackwalton; 05-10-2014 at 10:26 AM.
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post #10 of 23 (permalink) Old 05-10-2014, 10:43 AM
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From Your first post I think you also need to check Circuit Breakers in the boot again.
Notes I have made disagree with the info you quote from Chrysler.

You need to check voltage on each circuit breaker while no switches are operated then check voltages when you are attempting to operate the equipment. A short somewhere on system will trip a breaker but then when you check it when no switches are operated it will check OK.
You must check with a voltmeter to find out whats happening or you have little chance of sorting it.

I think the info below is correct but cant guarantee it.

Circuit BRKR 11 / 25 Amp / Drivers Seat Memory Module / Door Locks
Circuit BRKR 12/ 25 Amp / Passenger Power Seat
Circuit BRKR 13/ 25 Amp / Door Module Mirrors and Windows / Door Locks / Accessory Delay
The above are in the box in the boot.

Jack
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