Originally Posted by Fisch
So I get there and they act like this flip key is something they have never seen. So whatever dude, just cut the damn keys.
"we have a small problem". Oh great.
One of the keys was cut too deeply and will not work. He starts telling me that it looks to be a defective key because it has a little bit of play to it and it must have slipped in the machine.
And finally, you just ruined one of my new fobs - so I want the $18 that I paid to be given to me... or another uncut flip fob if they have them in stock.
Long story short, the guy wouldn't budge. What a prick. He ended up taking $5 off for the 4th key cut, but refused to refund me any money for screwing up one of my keys... sticking to his story that I should contact the key seller to say it's defective
Pisses me off. So I just finally paid the dbag and left.
What a horror story! Sorry to hear about this. And to do it to a repeat customer, who uses
their dealership for parts all the time.
I can tell you that the whole story about the flop fob having some play in it causing the cut to be too deep
and that the fob was defective is an absolute lie!
It makes absolutely NO difference if the keys have play in them or not. Why? Because the key blanks are
CLAMPED INTO THE KEY CUTTER! You have to physically clamp the good key, and the key blank that
you want to be duplicated into the key cutter. Any play in the flip portion of the the fob is irrelevent.
What this person failed to do was to make sure the depth of the cut was correct BEFORE he tried to cut
your first key.
Obviously he knew he screwed up the first key, and reset the machine for the other keys. And now he
wants YOU to pay for his mistake!
Did you pay for this with a credit or debit card? If you did, call your credit card company, and explain to them
what happened, and that you want your money back for both the flip fob that was ruined, and the cost of
the cutting of the key that was done incorrectly.
Its not YOUR fault, nor the fault of the flip fob that made the key duplicating machine wreck the key blank. It
was 100 percent operator error, and you should not have to pay for that.
It boggles my mind how places like a car dealership, or other places that have the capability to duplicate keys will
baulk at cutting these keys with the transponders on the ends. And to have the balls to say that it will
cost upwards of 50 bucks to duplicate them, or to "program" them, even though we show them that there
are no electronics inside the blank flip fob, is outragous.
If they would at least be honest, and say that they are afraid to try it, because they have never seen a
key with a flip fob, and don't want to be responsisble for damaging it, or cutting it wrong, would be nice.
Just be honest with me, and tell me the truth, instead of taking my key, and ruining it, and then blaming me,
the flip fob, the weather, the sun, the moon, the sausage you ate last night, or whatever, on your mistake.
Just admit the truth, and I can accept that. Then at least I can try to find another place to cut my key.
Fisch, like I said, if you paid with a credit or debit card, contact the card company, and explain what happened,
and maybe they will get your money back for the damaged flip fob and cost of ruining it.