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Old 03-14-2007, 05:58 PM   #11 (permalink)
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I could go on and on, but I will say it short and sweet. Heidi and the Billet gang are like no other. They are the standard to which all vendors should be held!!!!!
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Old 03-14-2007, 06:22 PM   #12 (permalink)
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When you get to the top...............

Get yourself a cherry picker and climb in, raise yourself up another plateau, and there you will find Heidi and the Billet gang!!!

We got our "under the hood" package from them today and that is some sweet lookin' stuffz right there!!!!!

That is enough to rejoice in itself, but did they stop there? No! They also included the gold anodized shifter knob, which is going to make the RAM have the sickest looking 4WD shifter around! Is that the end? Nope!!

There was also a little BDay surprise the LP. He got a little car shooter and he absolutely loves it!!!!

LP and PM are a little under the weather right now, but in a few days when they are feeling better, they will do the installs and we will post lots of pics!!!!!

Viva La Billet Technology!!!!!!!!!!!!!!!!!!!!!!!!

Last edited by pipsdad : 03-14-2007 at 06:23 PM.
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Old 03-14-2007, 06:48 PM   #13 (permalink)
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As fatchance stated earlier, Heidi and BT Rocks.
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Old 03-14-2007, 07:08 PM   #14 (permalink)
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I agree! ...I have used B.T. for a couple of orders and I don't only get a order # but get a lovely lady to talk to. Heidi IS B.T. and a great Vendor and friend, with no pretending. .....Going to "Spring Fest" next week, I will be lookin to thank her for being her.
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Old 03-14-2007, 07:26 PM   #15 (permalink)
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again, many thanks folks. You all humble me, and humble us. You know the boys love to lurk on the boards and see what is going on.

Its great to be part of this wonderful LX community. I never dreamed that this would transcend a "job" and open up wonderful friendships. Man I can not thank you all enough, the group of talented and wonderful people I work with can't say enough thanks.

It is going to be a great treat to see many of you in about a week.
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Old 03-14-2007, 07:29 PM   #16 (permalink)
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JP,
Glad Heidi and BT went above and beyond to make everything right for you, even if you didn't agree. That's what paying it forward is about.

Heidi has been incredibly motivated to keep BT in the forefront of outstanding customer service and creative designs to meet our unique requests. Timely service is job one!

Meeting the BT Gang at SFLX will definitely be a highlight for me.

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Old 03-15-2007, 05:43 AM   #17 (permalink)
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Gotta say I'm extremely proud to be part of the BT crew for SF... they are really setting the bar high for customer service around here. I actually think I'm a little spoiled because of Heidi, lol.
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Old 03-15-2007, 07:31 AM   #18 (permalink)
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Yes, I have to agree, Heidi and the whole team over at BT is top notch and goes way above and beyond to make sure you're satisfied with what you get and that you're taken care of. I would recommend them to anyone I know without hesitation. Billet Tech delivers a level of customer service that has long since gone 'bye-bye' at most other places.

Keep up the great work...
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Old 03-15-2007, 08:30 AM   #19 (permalink)
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Originally Posted by CplDaugherty View Post
Gotta say I'm extremely proud to be part of the BT crew for SF... they are really setting the bar high for customer service around here. I actually think I'm a little spoiled because of Heidi, lol.
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Just 'a little spoiled'? I think not!
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Old 03-15-2007, 08:44 AM   #20 (permalink)
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Hahaha... if you only knew how bad she's spoiled me so far, lol.
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