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Old 04-23-2008, 05:41 PM   #1 (permalink)
HighHorseman
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Sorry for the temporary delays this week at HHP (Phone/Email/Parts)

Sorry if anyone has tried calling or emailing us this week. We've been swamped here with one of our own, Steph, in the Hospital. She was out sick 3 days last week with what she thought was the normal sickness going around, then out Monday of this week and out today while she's in the Hospital. We're not sure if it's anything serious at this point and hopefully with a little TLC she'll be better soon. Stephanie handles all of the shipping and order processing for us and we're working hard to ensure this does not cause any shipping delays for you guys.

Myself, I'm just returning this evening from a four day military exercise and Bruce and I will be working our butts off to get everything back up to speed from the past week's craziness asap. If you have experienced any problems because of our unexpected situation we apologize and thank you in advance for your understanding as we "clean up".

Customer service is extremely important to HHP and all of you know that is what we are known for. If you have left a voicemail message, we will start returning phone calls this evening and tomorrow. If you have experienced a problem with a part, or anything for that matter with your order, please drop me a pm with your name and telephone number and we will get back to you asap.

Thanks!
Joshua, HHP
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Old 05-08-2008, 08:05 AM   #2 (permalink)
wildmark
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Car: 2007 Chrysler 300C Hemi with SRT Design Group Option)
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Hey Josh, Is this still an ongoing problem, you promised me over two weeks ago you would get me the prices for the brake bits I need over to me so I could place an order and after many emails I still have not heard a thing If you don't want the business just say but I have been working with Dave at FixerMotorspot and he says your the best...come on lets see.?
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2007 300C with SRT Design Group Option
Power Ported Heads
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JBA Headers
Borla Exhaust
Airhammer CAI
KW V2's
Hotchkis Sway Bars
Diablo Predator Tuner
Billett bits and bobs
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