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Chrysler Customer Service Agent

Visitor Messages

Showing Visitor Messages 1 to 8 of 8
  1. Vjsheri
    04-18-2013 03:06 AM - permalink
    Vjsheri
    hello....i have some electric problem with my 2005 chrylser 300c Hemi 5.7.....i just replaced the battery in the trunk a month ago.... Battery is showing 14.1 V in EVIC....when i turn on the Hazards(Double light indicator ) the battery stats in the EVIC starts fluctuating to 13.2 to 13.8 and the light in the speedometer also starts blinking.....Plus i feel low IDLE as well.....
  2. EricG
    10-11-2012 09:10 AM - permalink
    EricG
    Hi there, I just bought a 2012 Challenger and it didn't come with a window sticker. Is there any way I can get a replacement window sticker? The VIN is 2C3CDYCJ3CH252379 Thanks!
  3. Jktwood
    09-08-2012 11:19 AM - permalink
    Jktwood
    Hi tony,
    I am trying to find out when the paint colors for the 2013 300 will be available in other than white or black? Thanks. Email is jktwood@verizon.net
  4. ASLEEPER
    06-27-2012 11:09 PM - permalink
    ASLEEPER
    Hi Tony,

    I have an '09 Jeep GC SRT8 which is currently at the dealer. My complaint has been with the drive train. On slippery pavement, the rears will turn half a turn before the fronts engage. There shouldn't be that much of a delay before the system engages the fronts. I remember it being far more instantaneous than that when the vehicle was new.

    The vehicle is not throwing any codes. The dealer claims they've checked the drivetrain & found it to be very tight. Both my service advisor & the service manager were able to replicate the problem with me in the car. I would think that should be sufficient to warrant investigation of the transfer case. Worn clutches perhaps?

    My concern is that although I have the extended warranty on the vehicle good to 100,000 km, I'm currently at 85,000 km so my warranty is running out quickly. I called the Canadian customer service # & their suggestion was for me to take it to another dealer for a second opinion.

    Any way you can help?
  5. mcycheng02
    01-11-2012 09:05 PM - permalink
    mcycheng02
    Hello Tony,

    I wanted to bring up my situation that I had with a local chrysler dealer that I had recently when I order a 2012 jeep srt8 with them. I placed a preorder with Bayside Chrysler, Jeep and Dodge back in June of 2011. To make a long story short, I eventually found out that they sold the jeep that I ordered to somebody else for $5000 over listing price. I cannot express the anger and frustration that I was going through. Within the past 7 months of waiting and calling, I could have easily bought something else and the value of my trade in would have been higher than it is now. I eventually went to another dealer to purchase the jeep. I just wanted to know if there is anything that can be done to prevent dealers from screwing there customers and if anything can be done about the price protection savings that was robbed from me. I am just disgusted with these dealers treating there customers like that and apparently I'm not the only case.
  6. srttx2000
    12-12-2011 05:26 PM - permalink
    srttx2000
    Sorry but I forgot to tell you that my email is cp1968@hotmaill.com. I really appreciate your help.
  7. srttx2000
    12-12-2011 05:25 PM - permalink
    srttx2000
    Dear Sir

    I ordered a 2012 SRT in July and gave them the deposit Aug 2nd.

    At first I thought the dealer was trying to pocket it but I talked to their regional rep today who gave me wishy washy answers like I needed to have a signed work order. She claimed to not know dates at first but did later in the conversation. The cancelled check from before the pricing deadline should be enough and I had the original W.O. but I am still looking for it. Hard for me to believe that a dealer does not have the original work order in any event.

    Also, I emailed the dealer about two months ago to make sure he understood the dealer protection pricing and they said yes. Apparently they found it more advantageous to wait until I drove 75 miles to get there and then sprung on me the "docs fee" ,no credit for deposit towards sale, and the higher pricing because I think they knew I was stuck without a ride.


    Thanks again for any advice or help!
  8. 1baddude
    11-03-2011 08:06 PM - permalink
    1baddude
    Hi Tony
    I just recieved word from my dealer today that Chrysler is aware of the headlight condensation issue on the 2011 300 and there is nothing that they can do at this time to resolve the problem.
    I had condensation (not just fogging) in both lights. The dealer replaced both and the new ones condensed worse than the first set within 24 hours.
    Im not very happy as you can imagine, any insite you have would be greatly appreciated

About Me

  • About ChryslerCares
    Location
    Auburn Hills
    Interests
    Customer Service
    Occupation
    Top Care Customer Service Agent
    Year
    2013
    Make
    Chrysler
    Model
    300C
  • Signature
    Tony Morris
    Top Care Specialist
    Chrysler Group LLC

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