I Have A Printer Problem?

[pipsmom]

I was wondering if anyone can help me out here. I was trying to print something out and noticed that the ink was just about out. So I canceled it in midsession. New ink cartridges were put in and it hasn't worked since.
Now all I have is a printer picture on my actives bar that has a question mark on it.

I have tried everything I know..which when it comes to printers/computers isn't much.

HELP!

Please keep it simple, no big computer terms.

[pipsmom]

Originally Posted by Ultimatecarman45

Ok, first question, if you have a inkjet, did you remember to take the plastic covering off of the ink cartridge.

Yes I did that one before..surprise you?
The funny thing was the color cartridge had one on it but the black ink cartridge didn't..is that unusal?

[pipsmom]

Originally Posted by Ultimatecarman45

The second suggestion I would have would be to double click on your printer icon in the taskbar and see what the printer has in it's que, it may still think that it needs to print something and is stuck.....

If you can't clear it, restart the computer and turn the printer on and off, it will clear it as windows shuts down. It should at least.

Yes it still has what I was trying to print in there and status reads..
error printing.

[pipsmom]

Originally Posted by Ultimatecarman45

Yes, that is unusual, they both should have a plastic sheath over them to protect the copper from damage. Could it be that it is damaged, or possibly part of the plastic is still on there only it didn't have the pink pull off grip tab???

I'll pull it out and check it again. I thought that was strange.

[pipsmom]

Originally Posted by Ultimatecarman45

Go into it and tell it to cancel or delete all the printer jobs. That should fix the problem. Sometimes it gets stuck on a job that you have cancelled and decides not to print anything past that.

Okay I am sitting here with black ink all over my fingers...no plastic covering on it.

Go into it? through the task bar?

[pipsmom]

Okay I cancelled it..now it is not on my task bar..but..the printer is still blinking at me with that pretty orange light...
What do I do now?