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Old 08-25-2005, 09:07 PM   #1 (permalink)
3SRT4ME
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TByrne Magnaflow SRT8 Cat-back Up for Grabs!

Greetings folks,

I placed my order for the Magnaflow SRT8 Cat-back with the TByrne Motorsports GP at the end of July. Needless to say, I have grown tired of waiting for the exhaust and am going to consider other options. This is in large part due to the Email exchange I had today with Tom Byrne wherein he politely informed that he was going to bend me over for 20% of the purchase price to get out of the GP and take my business elsewhere.

So if anyone is interested, you are welcome to my spot in the GP. That is $639.99 for an Magnaflow SRT8 Cat-back shipped to you. I am simply not interested in doing any business with TByrne Motorsports presently, or ever.

Simply shoot me a PM if you want the spot at the price I paid and the exhaust and Tom Byrne are all yours!
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Old 08-25-2005, 09:21 PM   #2 (permalink)
Northern Rider
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Why the double post?
.... here's my double reply:

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The nature of a group buy is to get a quality product at a discounted price.

By definition, they take time to put together and ship. I would of thought that everyone understands this from past experience.

It is standard practice in the automotive aftermarket to charge a cancellation charge (20% is the norm). This ain't Walmart!

As to Tom Byrne - all I can say is that my business dealings with him so far have been top rate. I have been doing this modding stuff for over 4 decades.

He is also a 300C owner, a car nut and a very helpful member on this board. Tom has patiently answered tech questions for any member that has asked him.

I can understand that you want the item now and don't want to wait. That's your option.

Bashing the vendor who put the group buy together in the first place, is however, not a very effective approach, IMO.
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Old 08-25-2005, 09:31 PM   #3 (permalink)
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Does that mean you want the cat-back?
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Old 08-25-2005, 09:46 PM   #4 (permalink)
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The GP Magnaflow exhausts have pretty much been shipping on schedule. Maybe 2 business days later than we planned. This GP had a total of 45 orders so they do take awhile to product and ship. Alot of the orders that came in were for the 300C/Magnum. This info is listed in the Group Purchase section of our website -

IMPORTANT INFO: Most products to fill each GP are ordered at the end of the GP. They usually take 1-2 weeks to ship from here, but some items could take longer based on the size of the group purchase and availability with the manufacturer. Depending on the product and our available stock, some orders will be shipped from here shortly after the GP comes to a close. Remember, you need to place your order if you are interested in taking part in a GP. Be sure to check the status of the GP that you are part of on it's closing date to see if is going through.

MORE IMPORTANT INFO: All credit cards are processed a few days before the GP closes to insure everything will go through without a problem and to lock in the order. Orders canceled after your GP order has been processed will be subject to a 20% processing fee. Orders for products that are non-stock items (not normally kept in stock) can not be canceled so be sure that you would like to be part of the GP before you place your order.

WHEN SHOULD YOU PLACE YOUR ORDER?: We find that alot of people wait for the required number of orders to be placed before they get in on the GP. If everyone does this the GP minimum is never met. If you would definitely like to join one of the group purchases that are listed it will be best to place your order as soon as possible. Your credit card won't be charged until just before the GP comes to a close (as long as there are enough orders) and the minimum will be met much sooner. This will allow you and the other participants to take advantage of the savings.

We did our best to provide everyone with a very good price for this GP and I'd say we did a good job with that. There are many expenses involved in a business so we do have to make money. You want us to cancel your order because you say that we didn't ship the system on time but everything is on track. You would also like a full refund. That means that we'd lose money on this order. Not a good way to be rewarded for helping you with an excellent price for your purchase. The 20% processing fee will apply if you would like to cancel your order. We're not the only company that does this, it is pretty standard in the industry.

Have a good day,
Tom
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Old 08-26-2005, 09:34 AM   #5 (permalink)
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Quote:
Originally Posted by 3SRT4ME
So if anyone is interested, you are welcome to my spot in the GP. That is $639.99 for an Magnaflow SRT8 Cat-back shipped to you.!
Remember, for your securiety and ours we will only ship to the billing address for your credit card unless you list an alternate with your credit card company. They can take care of that in a few minutes but the charge would have had to be done with the confirmed alternate address. If your selling this system to someone for $639.99 you'll need to have it shipped to you first and then send it out to the other person. Your last few e-mails said that you would like to cancel the order.
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Old 08-26-2005, 06:59 PM   #6 (permalink)
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Tom,

You are correct, I did cancel the order. Simply trying to help you line up a replacement buyer. But if you are not interested, I won't go to the trouble.

By the way, did the folks from my CC company reach you yet?

Have a nice day,

Stephen
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Old 08-27-2005, 09:52 AM   #7 (permalink)
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It usually takes them a few days to contact us. We'll provide them with the required info and be all set. Your credit will be processed minus the 20% processing fee.

Have a good weekend!
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Old 08-27-2005, 10:08 AM   #8 (permalink)
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Quote:
Originally Posted by tbyrne
It usually takes them a few days to contact us. We'll provide them with the required info and be all set. Your credit will be processed minus the 20% processing fee.

Have a good weekend!

You are too funny Tom! Sorry if I wasn't clear, you will need to refund the full amount.

And you have a great week!
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Old 08-27-2005, 10:32 AM   #9 (permalink)
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I really think these type of things should be handeled in private. This is unfair to Tom his website states clearly what the return policy is! This really should be handeled in PM!
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Old 08-27-2005, 10:33 AM   #10 (permalink)
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Thank you both for passive agressively airing your grievances on the forum as opposed to emailing or PMing each other. You've definitely made 300cforums.com a better place.
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