Guys please take a look! I need some advice!

[Dub's +2]

Thanks alot for the helpful information. It really does feel like that, i came in the stealership and both consultant was on there computers and had no attention to help. So i went into the cashier room and told them about my transmission they send me back to the consultants. Felt like a idiot!
One thing i notice they don't have courtesy vehicles. =/

[Dub's +2]

Also this what i plan to do:Talking to the manager,

1. Show him what rambit showed me. The unnecessary maintenance w/ mileage he told me
2. The air intake kit maintenance, im not sure if that replaces my intake filter cause it was not REPLACED.
3. Let him know about his workers telling me false information.

=D

[Dub's +2]

Yeah i called the manager today, he was just like the other rest of the group. I actually had a really bad experience on the phone with him. He told me that whatever the information i had base on was incorrect and told me it was all about driving conditions and said that i confirm the maintenance and i can't do anything about it. All i got say these people don't intend to help you out at all. Instead of that he mocks me and say its like me going to your yard and you confirm service and your not happy with it, that you shouldn't pay me. Sigh i don't know what to do iguess its my lost of 500 dollars atm

[Dub's +2]

Oh well i guess i take it as a lesson learned. Never had to come close dealing with *******s from a dealership before well thanks anyway for trying to help. =D

[Rambit]

You get yourself right on the phone and call that 1-800 number I gave you. Tell them exactly what they told you. Whatever you do, don't ever go back there again.

I'd still look onto the BBB and file a claim too BTW. This is BS.

Bernie

[Rambit]

Additional to that, what he meant by "driving conditions" was which schedualed maintenance you are to go by. The information I gave you is in accordance with Schedule B. Not many, if any of us even fit into Schedule A. You can read what's called for in your owners manual. You'll soon see how badly they boned you. Good luck and whatever you do, don't take the boning lying down!!!

Bernie

[Dub's +2]

Thanks rambit.. ill call them and file a complaint.

[mosesposse1]

DUB, Give us a hint on either the city or first three letters of the shop. We can all steer clear of it. Sorry to hear about your misfortune.

[Dub's +2]

Oklahoma city BOB HOWARD. I just found out they lend rental cars to extended warranty customers. Those horrible consultant didn't even ask me that. I'm soo pissed

[Pimptastic]

Just butting in for a moment. If you told them to do the work "so long as the supreme MAP covers the work" then they had no right to continue if they weren't confirmed on that. If they plugged ahead and did the work and MAP wouldn't cover it then they made the mistake. What they're doing is covering up that they made a poor decision to move on with your work regardless of the final word from MAP. BBB is a good start for the local shop. Making the phone call Rambit said to make might help too. The manager you talked to was the service manager or the general manager? If it was the service manager, have a face-to-face talk with the general manager. He might not be aware of the service manager's lack of attention to your problem.