My Dealer socked it to me once again.!

[mojoman]

Let me tell you my story about my dealership. Suburban Chrysler, Novi Michigan. I took my 2005 Chrysler 300C into the dealer last August 14th. Told them My Air Conditioning is not really cold like it used to be. (20,186 miles on my car) They performed an A/C performance test ($45) and said my charge level was low and blowing warm air. I needed a new suction line, it appeared to be leaking. They said it could not be repaired and ordered me a new line. Part# 4596486-AE line A/C 24028024. It ran $84 and I had to pay up front. They said 2 to 4 weeks and the part would be in. I called in mid September, they said part was on back order, it would be in early October. I called this week and was told that the part will not be available until sometime next January!!! What the hell is going on? What do I do? They said I could get my money back or let it ride until the part does come in next year. You mean to tell me that anyone with an air conditioning problem on a 5.7L Hemi cannot get it fixed until next year sometime? This is B.S. If this is true, I don't see how Chrysler is going to sell ANY cars or trucks at all. I have owned Chrysler products my whole life, as a matter of fact I even retired from the company with 37 years of service in 2001. I doubt that I will ever buy another vehicle from this company if I cannot get a simple repair made on one of its products. What would you do?

[CJ7VFR]

Since the bail outs of GM and Chrysler, all they seem to want to do is sell new cars,
not fix cars that are already sold.

There is no money to spend on parts, so the dealers can't get them, and any parts
that are around are bought up quick.

We are at their mercy it seems. You want to buy american, but they make it harder
and harder to that.

I have a 2005 300C as well, and my wheels have the corrosion starting on them. I
was told I would have to wait almost 6 months to get the rims, IF they could get
them at all.

I have owned 6 cars in my life, all of them american, because I thought it was the
right thing to do to keep the american economy strong.

But the way things are going, my next vehicle will be a Toyota Tacoma pickup.

Jim

[mojoman]

Just a quick update on my parts problem. I called a few people concerning the parts availability, and somebody did something. The dealer called and said the part was in. Originally they told me I had to wait until January. Got the car fixed. Ran a little over $400.00 to fix the problem. And that was with an employee discount. Said they had to recharge the whole system. Hmmm. Oh well, now I will have nice COOL air conditioning next Spring when I need it!

[nobleblack626]

Originally Posted by CJ7VFR

Since the bail outs of GM and Chrysler, all they seem to want to do is sell new cars,
not fix cars that are already sold.

There is no money to spend on parts, so the dealers can't get them, and any parts
that are around are bought up quick.

We are at their mercy it seems. You want to buy american, but they make it harder
and harder to that.

I have a 2005 300C as well, and my wheels have the corrosion starting on them. I
was told I would have to wait almost 6 months to get the rims, IF they could get
them at all.

I have owned 6 cars in my life, all of them american, because I thought it was the
right thing to do to keep the american economy strong.

But the way things are going, my next vehicle will be a Toyota Tacoma pickup.

Jim

Imports aren't much better. I owned a lexus (toyota) and it was a biotch also. I got rid of it. One time I ordered a lip kit from a toyota dealership. The guy told me to talk to his manager, because they wanted the money upfront. No way was I paying 1200 up front and then waiting 3 months plus. Oh this took 1 week + to do. The guy finally gets my info and the car info, card info etc. 3 weeks + goes by and I knew he didn't put anything in the system and just sat on it, nothing came out of my account. He called up saying that he needed more info. I told him to basically kick rocks.

OH (lexus) toyota tried to charge my mechanic damn near $700 for a hose on my car and weren't sure when it was going to be in. This was for a 92 lexus sc300.

I have a family member that lexus was pressing to get a new car. Also we found out they weren't really inspecting the car just going off of their computer. They didn't know she was going to a different mechanic. They were doing all kinds of shady stuff. They charged her for a new filter when all they did was clean that one. Along with other things. Then there was the sales tactics etc.

The only dealerships I know that really do good work would be BMW. That's most their places.