UPDATE #2: My Srt-8 Stopped Running And Won't Restart

[300CUL8R]

Got off the phone after a busy day at work to get the following update from the service dept.:

"The car is no longer communicating to our computers so it looks like it could be the PCM. The Tech Line people had left for the day so we'll have to wait until Monday for the solution." and....."checked the plugs and they were all (trashed) probably due to the misfiring and the fact that there was too much fuel being fed to the motor" and....could also be a "disabler problem" (key fob electronics)."

She signed off with "Thanks for your patience" to which I replied "My patience ends on Monday at Noon so I suggest you have a reason and solution for the problem"

Bring on the comments, besides that I'm an ass to let it go this long. I wish I had more time today to handle this but duty called.

[goddardzilla]

Originally Posted by 300CUL8R

Got off the phone after a busy day at work to get the following update from the service dept.:

"The car is no longer communicating to our computers so it looks like it could be the PCM. The Tech Line people had left for the day so we'll have to wait until Monday for the solution." and....."checked the plugs and they were all (trashed) probably due to the misfiring and the fact that there was too much fuel being fed to the motor" and....could also be a "disabler problem" (key fob electronics)."

She signed off with "Thanks for your patience" to which I replied "My patience ends on Monday at Noon so I suggest you have a reason and solution for the problem"

Bring on the comments, besides that I'm an ass to let it go this long. I wish I had more time today to handle this but duty called.

The plugs being trashed, and too much fuel implies the potential for engine damage. There are many tests that they could do to check this. Photograph the plugs, monday at the dealer, before they bin them

Zilla

[joeSRT8]

Originally Posted by 300CUL8R

<snip>
She signed off with "Thanks for your patience" to which I replied "My patience ends on Monday at Noon so I suggest you have a reason and solution for the problem"

Ahh yes.. you gotta love when some receptionist attempts to relay what a technical person wrote or detailed to be relayed -- "I don't know, that's just what it says". Sort've like when you call a computer help line and there's some monkey reading a script and if you as much as ask a common sense question it gets them all tripped up and flustered because they don't even have two IQ points to rub together... I digress...

Well so let's say monday noon rolls around and they haven't fixed it because perhaps its a physical problem and not merely a "computer reset" problem (can't imagine that even if they get started on it first thing that it'd be all wrapped up done by noon, even if they don't have to order out for parts), what are you prepared to do, given, as you said, your patience will run out?

In any case I hope they fix her up right for ya.

[glhs837]

"Key fob", my ass. The SKIS will shut the car down in 2.5 seconds upon mismatch issues. Or let the car run and log a code. No way that system caused this.

[glhs837]

Personally, I would ready Lemon Law paperwork, with blank spaces ready to fill in dates and names. Not that I think your car is lemon, but it's great crowbar to force action.

[joeSRT8]

Originally Posted by glhs837

Personally, I would ready Lemon Law paperwork, with blank spaces ready to fill in dates and names. Not that I think your car is lemon, but it's great crowbar to force action.

Doesn't lemon-law require it being fixed three times to no avail? Fuzzy on that.

[glhs837]

Hence the blank spaces Just to demo to them that you know your rights, and the law. Nicely explain that you are not out to get them in trouble, just that this makes DCX more interested in fixing the car before it gets that far.

Courtesy is the key to this approach. Like nicely holding back the flap of your duster so they can see the big iron

[wantasrt8]

Hey there are several components of the lemon law. Hopefully you don't need to pursue this. The dealer is well aware of the provisions. Two things to keep in mind.

First, there are several ways to have the law applied. Probably the two potentially applicable is (1) if the car serviced for a minimum number of repairs for the same problem-I think it is 4 times, OR (2) the car is in the shop for 30 days or more over a period of time (I think it is something like 18 months). A buddy of mine had his 05 vette in the dealer's service bay for 30 days because the couldn't figure out an electrical short. He got his money back but it took a while.

Second, I think you get your option to get either a replacement car or your money back. Not sure if you can force one or the other.

Let's hope all of this is just wasted words. Good luck, let us know what happens.

[glhs837]

Provisons vary by state. If you want help researching it, let me know. I went lemon on my SRT-4 at 12K to get them moving on a fix. I worked flawlessly, car was fixed next visit.

[Lancer]

Originally Posted by 300CUL8R

Got off the phone after a busy day at work to get the following update from the service dept.:

She signed off with "Thanks for your patience" to which I replied "My patience ends on Monday at Noon so I suggest you have a reason and solution for the problem"

You want to know what that service department thinks about you and your crying?