Can someone please clarify for me whether a repair that was done for a TSB is covered under warranty or not? More specifically - under the Chrysler extended warranty?
We have a Jeep Grand Cherokee which my wife took in for an intermittent "no-start" condition before I was informed she had done this.
The service department said she needed a TCM flash and some other updates to address some TSB's (still waiting on the #'s) they wanted to perform which would "cure" her issue. She went and authorized this work and now I have a bill for over $200! The tech is telling me it took approx. 3 hours to do these updates?!
And she is still covered under the MAXIMUM Care Extended Warranty that we purchased, but they say these "needed" flashes are not covered.
Is this correct?