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New Intune will not reboot after autoupdate

2K views 2 replies 2 participants last post by  MADDOG 
#1 · (Edited)
My Intune goes through the auto update until its time for it to reboot. Intune screen stays on the main screen and doesn't show "preparing". Let it sit like this for a couple hours no luck. I looked on the forums for a remedy, tried disconnect/reconnect, remove & install groupupdate file on the intune drive with no luck. Seems that for some reason the groupupdate file wont import to the intune. Please advise on a solution.

Thank you
 
#2 · (Edited)
Got it! Jon@diablosport.com is the man!!
Erased all the files off the intune drive on my computer except (logs, runtime, info & tunes) on the intune went to (settings, advanced & clear all updates) disconnect/connect usb cable and it went through auto update and is preparing now.
Diablosport is #1 , Great customer service answered my email on Thanksgiving morning !!
Thanks Jon
 
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