Elite Contributing Member
Car: 2005 300C magnesium
Join Date: Jun 2004
Location: fremont ca
Thanked 6 Times in 6 Posts
I bought a grille from them.
They originally said they only deal cash in advance, no credit cards.
But I had bought the same grille before on ebay and UPS delivered the grille damaged. The box was too flimsy and the grille came bent. I needed a new/replacement grille because of an auto accident.
We eventually agreed on COD. I guess the guy at 300fx trusted me after several conversations.
As I learned later, COD is not a good way to guarantee a product is not damaged. When I went to the post office to pick up the grille, I had to sign the paperwork taking delivery before opening the box. It is a catch 22. The post office wouldn't let me open the box until I signed for it, but once I signed for it, the post office wouldn't let me refuse/return the shipment if it was damaged. Since the box looked in good condition, I grudgingly signed for the delivery.
I wasn't happy with the communications after we agreed on the COD delivery. I had a real strict deadline because the autobody shop would need the grille to finish my car. The guy at 300fx knew my bodyshop needed the grille by a certain date. The grille was delivered a few days late and at one point I left voice mail and email canceling my order because I could not get confirmation when it was going to arrive. He never called me back or emailed me. I didn't know when the grille was going to arrive until I got the COD delivery notice from the post office. But I will take partial responsibility for the confusion. He had emailed me a USPS tracking number, which I thought was a UPS tracking number. I thought he was shipping UPS. I kept checking the UPS website and nothing came up. So I sent several emails and voice mails trying to find out what was going on. He never returned my calls/emails. That is where I fault their business. Bad follow-up communication.
Fortunately (sorta), it took the body shop 2 more weeks than planned to finish my car, so the late delivery wasn't a problem.
The grille did come in perfect condition. Never did hear from them again.
Last edited by joey; 01-26-2008 at 04:57 AM.