2006 owners manual has pic of aux input REF
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I went to my dealership and they said that it's something I've got to take up with DCX. I called last Friday and spoke with someone for about half an hour. She was having a hard time understanding the problem and got a little tense with me when she rudely droned, "if equipped, sir". I asked her where it said "if equipped", because it clearly doesn't. She also told me that it's an option, so I explained that the optional radios are RAK and REC. She then said that the dealer must've switched out the radio and that I'd have to take it up with them. I assured her that until recently, all 2006 cars were shipped with the 2005 radio.
The call ended when she said that she's going to do a little research. I'll call back on Friday when I don't hear anything.
The call ended when she said that she's going to do a little research. I'll call back on Friday when I don't hear anything.
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116 Posts
My window sticker did not list an AUX input on the radio.
I made my follow-up call to DC this morning and spoke with another operator. This was the first he'd heard of the issue and was unable to get any more information. I was on hold several times while he asked around the office. Nobody had any information and he said that there was nobody that the issue could be escalated to. I was given the suggestion phone number, but their voicemail was full (no surprise).
I made my follow-up call to DC this morning and spoke with another operator. This was the first he'd heard of the issue and was unable to get any more information. I was on hold several times while he asked around the office. Nobody had any information and he said that there was nobody that the issue could be escalated to. I was given the suggestion phone number, but their voicemail was full (no surprise).
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I went to the service dept. yesterday to have them switch out my 06 REF to the aux one and they didnt because they pulled a report out of my VIN # that said all the features that came with my car and for the radio the code was REFS and not just REF. He said that he doesn't know what the S stands for but it's not the REF. Sucks.
U JUST GOT BS'ed
HES BSin's you the S is on the end of all the chrysler vin codes or another letter. My dealer said that they do it to disquinish it from jeep and dodge and ect......no real reason though, I saw my vin code and it said REFS also but he said it is the RED Radio and the S serves no informational purpose....in the code.
HES BSin's you the S is on the end of all the chrysler vin codes or another letter. My dealer said that they do it to disquinish it from jeep and dodge and ect......no real reason though, I saw my vin code and it said REFS also but he said it is the RED Radio and the S serves no informational purpose....in the code.
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So what can I do? Go back there and tell him he's wrong and stop BS'ing me? I really want the swap no matter what. What exactly happened in your situation so I can do the same. Thanx.300cp said:
I spoke with someone involved with the radio change to the 2006's. The change date was in August. I can't give you any more of an exact date, due to our e-mail system being down at the moment. If your vehicle was built before August 2006, then odds are you're out of luck as far as Chrysler doing something about it. Just my opinion, though.The_Phantom said:
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