HI, I own a 2013 Plate SRT8 CORE, purchased new in May '14 at Suttons Rosebery. I have 60k on the clock, I'll list the issues I've had all repaired under warranty
1. Head lights fogging up, took it back a couple of times, not sure what they did but, it's all good now.
2. Rear shocks were stuffed, took the dealer almost 6 months to fix the issue, all they needed to do is replace the rear shock ffs.
3. Fuel pump was leaking, even with video evidence they couldn't find the the issue, the mind boggles. Anyway, they kept the car for ten weeks, was told it was repaired.
4. Fuel pump, again, I believe they didn't change anything, this time around I had to take the car back several times to point out that there was an issue with the fuel pump and tank. It took Chrysler 6 month to come to the party. I forgot to mention, that whilst the fuel pump/tank issue was happening, the car cabin was saturated with a smell of fuel. So whilst Chrysler was wasting my warranty time, I had to drive in a potential death trap.
5. The little tabs for the drinks holder in the middle console had broken off, were replaced at the dealer.
6. Exhaust rattle on start up, then got worse as time went on, was finally fixed under warranty.
Other than the issues I've had, the car is a joy to drive. Oh, the latest thing to happen, the drivers seat squeaks on occasion but, that's no big deal.
I would still recommend this car, as it drives nice, is really economical on the freeway (8.4ltrs per 100) and goes like the wind. Not to mention, the car still excites me, and doesn't look like anything else on the street.
PS: At 64k the car developed a loud engine tick. The engine light came on, cylinder
#3 misfire, off to my mechanic since the car is out of warranty now. We checked the coil packs, spark plugs, injectors, nothing wrong there. I decided to take the car back to the dealer to diagnose, because the car is out of warranty, I'm hoping that Chrysler will come to the party under the consumer law, as this is an internal engine issue. I believe I have the infamous lifter issue with the 5.7 and 6.4 engines. Have since spoken to Chrysler and they advised that once it is determined what the issue is, the dealer can place a claim for the repair from Chrysler. Problem I'm having is the dealer is trying to stitch me up for money just to diagnose the engine, I pointed out to the tech that Chrysler advised that the dealer can tack on their diagnostic costs along with the repair or replacement.
I really hope that the block isn't damaged, as it would need possible valve springs, lifters and a cam. At this point I'm really disappointed that the engine has developed this issue, as I look after the car, it is serviced etc. Chrysler really should have recalled the cars but, they rolled the dice, now I've since found the Suttons Rosebery have changed several blocks because of the issue I'm having. So, I'm waiting on the tech to call me and let me know what's wrong.
Honestly our consumer laws are a joke, the ACCC will do nothing, a lawyer will cost more than building the engine myself. So if this happens to you, you are relying on the manufacturer to do the right thing, and if they refuse, you're screwed. I'll wait and see what happens, hopefully it all gets sorted, because I just want to enjoy the bloody thing, and I certainly am not enjoying having to rebuild the motor after only 64k and 5 months out of warranty.
OK. 29/11/2017
Tech calls me, the cam is chewed out due to the buggered lifter. I've supplied the log book, as Chrysler require proof of servicing. Now they want receipts, I don't have any, as I always pay cash, and my book was always stamped. The mechanic I used was an old guy, he's out of the business, so I'm out of luck. Chrysler are being tit rats, and not willing to help.
So now I'll have to take my broken car to my new mechanic, and rebuild the top end. I'm so pissed off over this, the motor is barely run in, always looked after, serviced etc. Thanks to Chrysler for leaving me holding my **** in the wind.
Anyway, at least I'll be able to replace all the lifters, and not just one like Chrysler would, and with better parts. A slightly larger cam, new springs, and I'll be back on the road in no time.
I still like the car, and I'm sure I'll love it even more when I get it sorted.
As for Chrysler, I'm done with them. I'll hang onto the car but, I won't be running out to buy another any time soon.