I know my car is out of warranty. I did purchase the most recent map update and I did update the firmware to 7.11. My Unit keeps freezing and restarting. I am an IT technician. I was able to find videos about diagnostic menus. Since it is out of warranty, do you know if there is a way to copy the diagnostic log files to a USB to review them or send them to Uconnect? The USB is connected to the computer but the diagnostics doesn't recognize it. I've tried both a formatted USB and a Garmin update USB.