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Discussion Starter · #1 · (Edited)
I have a 300C with AWD and the car now has about 12,000 miles on it. Just recently I am hearing / feeling a rumbling from the drive system when I turn at slow speeds under 10 mph, turning into parking spaces, driveways etc...

I took it to my dealer and they told me this is a normal for the AWD and is just breaking in? The car did not do this when it was new and I'm questioning what the dealer is telling me since the noise and the feeling from the car just does not seem correct to me. And usually breaking in periods are when the car is new not after 12000 miles.

I have nerver had any other [font=&quot]vehicle[/font] with AWD before so I don't now what would be normal.

Does anyone know about the AWD? I'm considering taking it to another dealership to see if I get the same answer, any suggestions would be helpful.
 

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mr566 said:
I have a 300C with AWD and the car now has about 12,000 miles on it. Just recently I am hearing / feeling a rumbling from the drive system when I turn at slow speeds under 10 mph, turning into parking spaces, driveways etc...

I took it to my dealer and they told me this is a normal for the AWD and is just breaking in? The car did not do this when it was new and I'm questioning what the dealer is telling me since the noise and the feeling from the car just does not seem correct to me. And usually breaking in periods are when the car is new not after 12000 miles.

I have nerver had any other [font=&quot]vehicle[/font] with AWD before so I don't now what would be normal.

Does anyone know about the AWD? I'm considering taking it to another dealership to see if I get the same answer, any suggestions would be helpful.
Take it to another dealer. I have an AWD, but only 7K miles and have not had this noise. Interested in what you find from another dealer.
 

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mr566 said:
I have a 300C with AWD and the car now has about 12,000 miles on it. Just recently I am hearing / feeling a rumbling from the drive system when I turn at slow speeds under 10 mph, turning into parking spaces, driveways etc...

I took it to my dealer and they told me this is a normal for the AWD and is just breaking in? The car did not do this when it was new and I'm questioning what the dealer is telling me since the noise and the feeling from the car just does not seem correct to me. And usually breaking in periods are when the car is new not after 12000 miles.

I have nerver had any other [font=&quot]vehicle[/font] with AWD before so I don't now what would be normal.

Does anyone know about the AWD? I'm considering taking it to another dealership to see if I get the same answer, any suggestions would be helpful.
Is it an 05 or 06. The they made a significant change to the drive system which delayed the production of the 06. I have an 06 AWD C with no such problem. (1500 mi. )
 

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Discussion Starter · #5 ·
JJTAWDC said:
I believe there's a TSB regarding this problem.

10/08/05 … 0506 .. #21-019-05 …. Transfer Case Shudder (AWD vehicles) .. (3M)


Joe
Thanks for the info but I'm sorry I don't really know what a TSB is? Can you provide more info. Appreciate all the help.
 

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"Technical Service Bulletins (TSBs): Chrysler publishes TSBs to help dealers diagnose & repair problems on vehicles. Some dealers will let you view TSBs. Some state Lemon or Secret Warranty Laws require manufacturers or dealers to make TSBs available on your vehicle. You can access TSB summaries via NHTSA's Website at www.nhtsa.dot.gov. NHTSA's Technical Information Services, which can be contacted through NHTSA's Auto Safety Hotline at 800-424-9393 or 888-327-4236, can also send a particular TSB once you identify it from NHTSA's Website or its computer printout. ALLDATA provides free access to TSB summaries & sells copies of TSBs listed on its Website. You can also buy them from HELM, Inc. Call 800-782-4356 for ordering information. For your use, we have listed some of the more comprehensive TSBs on your vehicle. Check the above sources for other TSBs."

Found the above at: http://www.autosafety.org/article.php?did=537&scid=98


Also check out this thread in particular post#12: http://www.300cforums.com/forums/ge...y-300c-awd-9-9-05-how-long-should-take-2.html


Also check out this article: http://www.autoweek.com/news.cms?newsId=103204

"The problem was a vibration in the transfer case that occurred when an awd model was driven at low speeds, such as in parking lots, said Chrysler product development chief Frank Klegon."

This is a known issue, I'm suprised your dealer couldn't help you. Good luck and let us know how you make out.

Joe T
 

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Yep...

That's a big 10/4....

That is the problem ... you described the TSB almost perfectly...

That is why I am driving a 05' Grand Cherokee Limited w/hemi.

Cuz I ordered my 06'.. AWD300C in February.. and it still hasn't been built..

And that Parking lot Speed Shudder that you are talking about is why...

just go to the dealer.. and he will hook you up.. ...... I'd think...

Good luck to ya...

1 :sly:
 

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MR566, I had this same problem that you described with the noise/grind on low speed turns. My local dealer performed the TSB below and it fixed the problem. BTW, I have an '05 AWD with 13,000 miles.


JJTAWDC said:
I believe there's a TSB regarding this problem.

10/08/05 … 0506 .. #21-019-05 …. Transfer Case Shudder (AWD vehicles) .. (3M)


Joe
 

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Finally found the full explanation of the TSB. I found it here:

http://www.300cforums.com/forums/pr...fer-case-shudder-2005-2006-lx-awd-models.html

TSB#: 21-019-05

Date: October 8, 2005

THIS BULLETIN IS BEING PROVIDED IN ADVANCE. DO NOT ORDER PARTS OR PERFORM ANY ACTIONS RELATED TO THIS BULLETIN UNTIL OCTOBER 17, 2005.

Subject: Transfer Case Shudder

Models: 2005-2006 LX: 300/Magnum

NOTE: This bulletin applies to LX and LE all wheel drive (AWD) vehicles equipped with a NAG1 transmission (sales code DGJ) built before September 15, 2005 (MDH 0915XX).

Overview: This bulletin involves replacing the planetary assembly cap and changing the transfer case oil.

Symptom/Condition: Vehicle may experience shudder on slow, parking lot type turns. The friction disc in the transfer case can become clogged with iron particles and may create a stick-slip condition with the pressure plate inside the transfer case.

Diagnosis: If the vehicle operator describes the Symptom/Condition perform the Repair Procedure.

Joe T
 

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I hope yopu have better luck than i did on your transfer case problem. Mine acted up at 19,000 miles after the car sat for 4 days., grinding and shuddering at low speed. I brought it to the dealer to here Oh we could not duplicate it, even after i suggested they look at the TSB for this issue. they said they did and flashed the computer to fix it. I let them know I was not happy and drove the car off making the noise and shuddering. It has gone away for now and i believe they either changed the fluid and did not bother to tell me or now that I am driving it more it has lossened up. I will find out for sure when i go on vaca in two weeks and the car will again sit for 5 day.

I can say one thing i am really disappointed in the way service treats the cusomers.
 

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My car is AWD, and it certainly was not a tie rod problem, but i would not doubt they tried to pass it off as one for you.

I gave them a list of problems, from the auto wipers going off everytime I use directionals to the sunroof rattling so bad you cannot stand it and all they could say was could not duplicate.

Well I just brought it back today from having them put a new speaker in the right rear. Although thier is a TSB on this they said it needed a new speaker. They could duplicate that, but only at the second dealer the second time I asked.

I should have purchased the Landrover LR3 which was my other choice. Funny I purchased the chrysler because I did not trust landrovers reliability rating..... HAHAHAHAHA
 

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I had the tsb done 21 19 05 on my awd 300c with 10,000 miles on it made 12/10/04
there was a slight clicking like the older cars with posi years ago. Whenever I went to the left of right slowly there was a clicking and shudder all the time. After they checked my vin# they ordered the parts and fixed the problem.
 

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Discussion Starter · #15 ·
nhsteve said:
I hope yopu have better luck than i did on your transfer case problem. Mine acted up at 19,000 miles after the car sat for 4 days., grinding and shuddering at low speed. I brought it to the dealer to here Oh we could not duplicate it, even after i suggested they look at the TSB for this issue. they said they did and flashed the computer to fix it. I let them know I was not happy and drove the car off making the noise and shuddering. It has gone away for now and i believe they either changed the fluid and did not bother to tell me or now that I am driving it more it has lossened up. I will find out for sure when i go on vaca in two weeks and the car will again sit for 5 day.

I can say one thing i am really disappointed in the way service treats the cusomers.
I had taken my car back to my dealer earlier this week. Since the first time to have the dealer look at this problem it has gotten worse. Along the rumbling when turning slowly it also started to have thud type noise/feeling from the rear as the car stops. They are going to replace the rear differentials; the parts are on order which they said will take about a week. They said this should fix the thud noise as well as the rumbling.
 
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