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Discussion Starter #1
New member and first time posting. I just bought a 2011 300c 5.7 AWD. AWD isn't working. Monitor says it's on. no error codes. Dealer baffled. Dealer confirmed it isn't working but doesn't know why. Great huh. Hope they don't try and soak me for the diagnostic. Any deas what it could be?
 

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Chrysler Customer Service Agent
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Hi erand167,

We certainly regret to hear of your concerns with your AWD! If you are unable to receive more feedback from here, please feel free to follow up in a private message as we are happy to discuss this further.

Alex
Chrysler Cares
 

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How did you first detect it's not working?

I'm sure you know on Gen 2 cars the AWD is part time and only kicks in when it's needed: wheel slip, wipers on and below about 40 fahrenheit etc
 

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Discussion Starter #4
Hi erand167,

We certainly regret to hear of your concerns with your AWD! If you are unable to receive more feedback from here, please feel free to follow up in a private message as we are happy to discuss this further.

Alex
Chrysler Cares
Hi erand167,

We certainly regret to hear of your concerns with your AWD! If you are unable to receive more feedback from here, please feel free to follow up in a private message as we are happy to discuss this further.

Alex
Chrysler Cares
Hi Alex,
Dealer says something going on with the actuator. We'll see tomorrow when they investigate further. 4 days now and still looking for root cause.
 

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Chrysler Customer Service Agent
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1,136 Posts
Hi Alex,
Dealer says something going on with the actuator. We'll see tomorrow when they investigate further. 4 days now and still looking for root cause.
Thanks for the update! If you'd like us to connect you with a case specialist for an additional layer of assistance while your vehicle is being diagnosed, please feel free to follow up via private message.

Alex
Chrysler Cares
 
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