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First, it was the transmission o-ring problem. Now, I have joined the ranks of those with windshield issues. It never fails; everytime I come to So. Cal., something happens to my car. This time, it was a rock of some sort along I-15 in the Lake Elsinore area.

Apparently the object hit the window along the edge of the black frame that goes around the windshield since it is also slightly chipped.

As usual, it's right in the view site of driving. Rather than a 'bullet hole' type mark, it's actually a horizonal crack that I watched move across in length and then begin a downward trajectory as I was driving to Seal Beach. I don't know if it's going to continue moving once I get back to higher speeds on the freeways.

So, I'm thinking this is going to be a full windshield replacement. I won't do anything until I get back home this weekend just in case I get more rock damage. Is there anything to consider regarding who does the replacement when you have the rearview mirror with Uconnect/Autodim?

Thanks in advance for your input. (No matter what, I'm enjoying my vacation, visiting family and friends!)

bruno
 

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If the crack is already growing it will likely continue until it hits an outer boundry. Check with your insurance company. I just had one replaced on my truck for $210 (at home), and my deductable was $300, so it was a wash. A 300 windshield will likely be a little more than that, but no decent insurance company will rate you for a replacement windshield. I'd replace it if it's spider cracking.
 

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Discussion Starter #3
Thanks StarJack. I'll call my agent when I return home. Do you think I should have the dealership do the replacement because of the components in the rearview mirror?

bruno
 

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I would recommend replacing it with a OEM glass. I had one replaced in a Jeep and it was not OEM, I noticed the quality was much lower, who would have guessed this would be an issue with glass. It bacame marked far more and much faster then the OEM glass.
 

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Ack! Sorry this happened bruno... I don't know of any specific issues with the mirror, UConnect, and sensors... should be pretty straightforward for a good installer, but there is inferior glass out there that still makes the grade safety-wise so it's important that you specify OEM glass when you arrange the repair. The glass on the 300 is reportedly thicker than 'standard' auto glass, for increased sound-proofing, and is also "solar control". When you're pricing the job, you might want to check with your dealer as well.

Best of luck and safe travels home!
 

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bruno said:
Thanks StarJack. I'll call my agent when I return home. Do you think I should have the dealership do the replacement because of the components in the rearview mirror?

bruno
Bruno,

Sorry to hear of your windshield problems. One other thing to consider is if you have the rain sensing wipers. The sensor is either glued to the windshield below the mirror, or it is a part of the windshield. There was another thread here about someones' rain sensor being faulty so the entire windshield would need replacing. On my recent trip to Idaho, I watched a big rock bounce off the upper left corner of my windshield. Luckily, it only left 2 small craters in the glass, no cracks. My experience with cracks is that they will keep growing. If you get pulled over, they will probably write you a "fix-it" ticket. I would call the dealer and ask them for a price quote, specifically asking about the rain sense wipers. Make sure if you call an automotive glass company the sensor is part of the quote.
 

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2Shay said:
Bruno,

Sorry to hear of your windshield problems. One other thing to consider is if you have the rain sensing wipers. The sensor is either glued to the windshield below the mirror, or it is a part of the windshield. There was another thread here about someones' rain sensor being faulty so the entire windshield would need replacing. On my recent trip to Idaho, I watched a big rock bounce off the upper left corner of my windshield. Luckily, it only left 2 small craters in the glass, no cracks. My experience with cracks is that they will keep growing. If you get pulled over, they will probably write you a "fix-it" ticket. I would call the dealer and ask them for a price quote, specifically asking about the rain sense wipers. Make sure if you call an automotive glass company the sensor is part of the quote.
My concern would be the rain sensing wipers. you need good clean glass for proper operation..here is how they work:

However, a new type of wiper system is starting to appear on cars that actually does a good job of detecting the amount of water on the windshield and controlling the wipers. One such system is made by TRW Inc., here is a PDF describing their rain sensor system. TRW Inc. uses optical sensors to detect the moisture. The sensor is mounted in contact with the inside of the windshield, near the rearview mirror.

The sensor projects infrared light into the windshield at a 45-degree angle. If the glass is dry, most of this light is reflected back into the sensor by the front of the windshield. If water droplets are on the glass, they reflect the light in different directions -- the wetter the glass, the less light makes it back into the sensor.

The electronics and software in the sensor turn on the wipers when the amount of light reflected onto the sensor decreases to a preset level. The software sets the speed of the wipers based on how fast the moisture builds up between wipes. It can operate the wipers at any speed. The system adjusts the speed as often as necessary to match with the rate of moisture accumulation.

http://auto.howstuffworks.com/wiper4.htm
http://auto.howstuffworks.com/pdf/rain-sensor.pdf
 

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bruno said:
Thanks StarJack. I'll call my agent when I return home. Do you think I should have the dealership do the replacement because of the components in the rearview mirror?
bruno
What the others said about the wiper sensor would be the biggest concern. If you like to play it safe over saving a dollar, I'd say go to the dealer.
 

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rocks on 15

I live near Lake Elsinore and i have a couple of stars and a 6" crack on the left side. i got quoted 320 for the window installed. i also have the rain sensing option and they said thats why its expensive.


The 15 has so many pebbles and rocks from the contruction around here, as well as the gravel pits and the trucks from pacific clay. im considering getting a beater to avoid further screwing up my paint and window.
 

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A great big thanks to everyone for your consistent advise. I didn't even think about the rain sensing wipers. That's just what I love about the people in this forum!

I'll call my agent tomorrow and see what is covered money wise and then I'll call my local Dodge dealership and get a quote for the windshield.

Thanks again and I pray I get home safely through the predicted upcoming rain....it has yet to materialize!

bruno
 

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Most dealerships sublet their glass work anyway; so you might as well do that yourself and save the dealer's markup. You could still specify that they order the OEM glass from the dealer, but there are aftermarket windshields that are just fine as well as cheap ones. A windshield from a reputable company ( such as PPG) should be fine if it's available yet.
 

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bruno said:
A great big thanks to everyone for your consistent advise. I didn't even think about the rain sensing wipers. That's just what I love about the people in this forum!

I'll call my agent tomorrow and see what is covered money wise and then I'll call my local Dodge dealership and get a quote for the windshield.

Thanks again and I pray I get home safely through the predicted upcoming rain....it has yet to materialize!

bruno
Hey Bruno,

I had a windshield replaced (on one of my former vehicles) at an automotive glass shop located just east of the tracks off Clovis Avenue (possibly off Railroad Avenue & San Jose...or there abouts); however, that was quite sometime ago, so I'm unsure if they're still in business. They were substantially less expensive than the local dealer there on N. Blackstone Avenue, and the quality of the glass and their work (install) was superb...no issues. I also believe that PPG has an automotive glass manufacturing facility there in Fresno...off E. Central & S. Chestnut Avenues. Good luck. :wink1:
 

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Mr.DJ said:
Hey Bruno,

I had a windshield replaced (on one of my former vehicles) at an automotive glass shop located just east of the tracks off Clovis Avenue (possibly off Railroad Avenue & San Jose...or there abouts); however, that was quite sometime ago, so I'm unsure if they're still in business. They were substantially less expensive than the local dealer there on N. Blackstone Avenue, and the quality of the glass and their work (install) was superb...no issues. I also believe that PPG has an automotive glass manufacturing facility there in Fresno...off E. Central & S. Chestnut Avenues. Good luck. :wink1:
Thanks for the suggestions. I can't remember the name of a shop on Barstow I used in the past for replacement but the windshield was distorted all around the edges. I had them do another replacement but it was the same issue. Unfortunately, I don't remember if I asked for OEM. I'm very familiar with the PPG plant, too. Again, I don't know if the installers at these places have experience with the rain wiper sensor and Uconnect mirror. I'm going to call Dodge today and see who actually does their windshield replacements. I'll let you know.

bruno
 

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kevenj said:
Most dealerships sublet their glass work anyway; so you might as well do that yourself and save the dealer's markup. You could still specify that they order the OEM glass from the dealer, but there are aftermarket windshields that are just fine as well as cheap ones. A windshield from a reputable company ( such as PPG) should be fine if it's available yet.

kevenj,
You're very correct. Both my local Dodge and Chrysler sublet glass work. One of the recommended facilities assured me that they have techs. who know how to do the 300c windshield w/ the rain sensor.

My Farmers Insurance policy will cover the OEM Mopar Glass for a deductable of $120.00. (normal deductable is $500.00) After all these years of having a career in teaching, my agent just now informed me that I can get another discount on my policy by simply sending him a copy of my teaching certificate. Sheesh, after all these years.........maybe I should ask for some type of refund!

bruno
 

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Wow, it seems everyone here in Florida if you get a broken windshield it is part of your comprehensive insurance and you don’t pay a dime. In fact there are ads on the radio constantly from companies saying to come have your windshield fixed for free and they will give you a free box of steaks. I had a broken windshield several years ago and it didn’t cost anything. Is this something particular to Florida or just certain insurance companies? Same thing goes for hitting an animal (deer)- no deductible- full coverage. Sorry to hear of your misfortune Bruno. You get an extra discount if you’re a teacher? We don’t have that discount here in Florida that I’m aware of- interesting. Good luck- hope the rest of your trip goes more smoothly! :)
 

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srt8danno said:
Wow, it seems everyone here in Florida if you get a broken windshield it is part of your comprehensive insurance and you don’t pay a dime. In fact there are ads on the radio constantly from companies saying to come have your windshield fixed for free and they will give you a free box of steaks. I had a broken windshield several years ago and it didn’t cost anything. Is this something particular to Florida or just certain insurance companies? Same thing goes for hitting an animal (deer)- no deductible- full coverage. Sorry to hear of your misfortune Bruno. You get an extra discount if you’re a teacher? We don’t have that discount here in Florida that I’m aware of- interesting. Good luck- hope the rest of your trip goes more smoothly! :)
Thanks srt8danno! I just arrived safely home in some pretty heavy rain in the Central Valley. Plus, I get to watch the end of the Liberty Bowl (home team Fresno St. vs. Tulsa U) and it has turned out to be a really close game. My nephew from Fresno plays for Tulsa.

The crack expanded a bit more on the 4-hour drive home. My damage does fall under comprehensive but you still pay. I have had 3 other insurance companies in California and none offered zero deductibles for glass. As mentioned, I was never offered a discount for being a teacher in the past from any of my insurance companies. Some slip up! Do teachers make better drivers??!

bruno
 

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Discussion Starter #17
Windshield Replacement Safety Standards

Glad I read this informative article in my local newspaper yesterday. Only one of the two recommended local repair facilities appears to meet the suggested standards.

bruno

I can't get a link to the newspaper article but found the same one here:


Windshield Replacement Safety Standards
 

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good info; most people don't realize that the windshield is part of the structure of the car; those issues are why most dealers and body shops don't do their own glass anymore, but rather sublet to a glass specialist. There would be a lot of liability I'd guess if it could be proved that substandard windshield installation caused an injury.

On the other hand, if Ralph Nader had his way, we'd all be driving Armored trucks with Air-filled bumpers all around, and we'd be required to wear protective clothing and helmets at all times and use a 10 point safety harness. The armored truck would be governed at 35 mph for our safety, which would be a moot point because it would be powered by a 2 cyl Gas/Electric Hybrid engine. :) :biggrin: :smoker:
 

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Discussion Starter #19
kevenj said:
good info; most people don't realize that the windshield is part of the structure of the car; those issues are why most dealers and body shops don't do their own glass anymore, but rather sublet to a glass specialist. There would be a lot of liability I'd guess if it could be proved that substandard windshield installation caused an injury.

On the other hand, if Ralph Nader had his way, we'd all be driving Armored trucks with Air-filled bumpers all around, and we'd be required to wear protective clothing and helmets at all times and use a 10 point safety harness. The armored truck would be governed at 35 mph for our safety, which would be a moot point because it would be powered by a 2 cyl Gas/Electric Hybrid engine. :) :biggrin: :smoker:
Ralph means well but he gets under your skin just like Consumer Reports!

bruno
 
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