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Evaluation of Consumer Reports review

5193 Views 24 Replies 19 Participants Last post by  stevesrt8
Evaluation of Consumer Reports 300C review

I just got my Consumer Reports today and I found I agreed with most of their positive and negative assessments of the 300C. IMO, they did a thorough review and caught many of the issues discussed in numerous threads on this forum. Even though I love my C, the one big gripe (and which I agree with CR) is the stiff/bouncy ride, which I described in this thread.
http://www.300cforums.com/showthread.php?t=1306
I am still hoping a solution will be found for the rough ride, either by getting rid of the self-sealing Conti's, or overhauling the suspension and replace it with the SRT-8 suspension.

One thing CR seems to totally miss is the 300C "enjoyment" factor. They seemed to be enamored with the Ford 500, even though the Ford 500's 203-hp V6 "delivers just adequate performance", and "is slow from a standing start". While I value CR, they have their biases and priorities which effects their view of the world. I can safely say that even with all the negatives, I have never in a moment regretted buying my C after 3.5 months of ownership.

Below are the CR assessments I copied from the magazine.
For the heck of it, I grouped them by how I agreed/disagreed with them.


CR Negative or mediocre assessments that I agree with
Poor gas mileage
Handles soundly but not exceptionally
300C is stiff and transmits impacts to the cabin with pronounced jolts
There is less isolation from bumps in the 300C, and the body has short, quick movements
The 300 handles competently but isn't very sporty
Halogen headlights were unimpressive because low beams sharp upper cut-off between
light and dark meant that the lights distance was shortened when driving over undulations
The horn is difficult to find and doesn't work with ignition turned off.
Trunk lacks external and internal handgrips.
The rear center seat has no head restraint and the seat back is too low to protect against whiplash.
The thick roof pillars block visibility while parking and backing up.


CR Positive assessment that I agree with
Interior materials have good fit and finish
Rear seat room is good
Road and wind noise are well isolated
Body lean is well contained
The 300C delivers effortless performance
The 5 speed transmission shifts smoothly
Braking was very good overall, with short straight stops
The Xenon lowbean headlights reached a good distance with good intensity - n/a I don't have HID
Halogen high beams had good intensity and distance
300's feel roomy behind the steering wheel.
Adjustable pedals in 300C help make it easy to find a good driving position - n/a - I don't have this option
The front power seats are very comfortable with plenty of back and thigh support (I disagree with good thigh support)
The rear seats are low and provide adequate thigh support.
300 has easy-to-use controls and clear displays.
Most controls are lighted at night and easy to use.
Very good automatic, dual zone climate control system.
Interior storage space is adequate.
The 300C has a nicely finished trunk and lid/lining.

CR Negative assessments that I disagree with
The claustrophobic cabin and limited outward visibility are distractions.
Trunk is somewhat small.
The ride is marred by suspension noise when traveling over rough surfaces
and body shudder over ruts and transverse ridges.
The steering has a vague feeling in the 300C.
The dash and doorsills are very high and the roof low, limiting the glass area in the car.
It is difficult to see overhead traffic lights and signs.
The front door openings are wide, but the low roof and tall sills make access more difficult than it should be.
The slope of the rear roof pillar impedes rear cabin access.
Cruise control and wipers are cumbersome to use.
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Good work Joey, one thing about the ride, I find it very good and not stiff at all. In fact more body lean than I would like. Very similar to a friend's E class. Going to an SRT8 set up is going to be even more stiff given this is the hot rod model. My guess would be to go with softer springs or less stiff shocks, the only two things you can change. The self seals have been blamed for my steering wheel kickback on rough pavement, going to Michelins might help your ride, who knows. You might also notice improvement in the ride if you try to stay off those CA freeway dots :p
Good one joey, I'm in agreement with most of your assessments. I'm a bit more tolerant of the stiff ride... having driven Corvettes for so many years this feels like a magic carpet.

II kings, you think the Contis give you kickback? You ain't seen nuthin' till you've ridden on run-flats, just the sacrifice you make for the peace of mind I guess.
the only two that i dis-agree with are:
It is difficult to see overhead traffic lights and signs.
The front door openings are wide, but the low roof and tall sills make access more difficult than it should be.

if i didnt have a sun roof i would never know when a light turned and it's hard to get out of the car
What are they talking about!

I think most of the negatives listed are silly. I can't understand what people are talking about when they talk about the stiff ride. Everyone that rides in my C is amazed how smooth. Said they have never felt anything like it.

Poor gas mileage - Ridiculous. For this type of car, this much power, this car gets EXCELLENT gas mileage! This is not a Toyota Corolla, nor is it trying to be!

Handles soundly but not exceptionally - Handles excellent for a car this size and type!

300C is stiff and transmits impacts to the cabin with pronounced jolts - NEVER have I felt this. People are in awww when they ride in my C at how smooth it is.

There is less isolation from bumps in the 300C, and the body has short, quick movements - No idea what they are referring to

The 300 handles competently but isn't very sporty - Hmmm...is this a sports car? This is a Luxury car that happens to have a lot of power under the hood. This is not a race car.

Halogen headlights were unimpressive because low beams sharp upper cut-off between
light and dark meant that the lights distance was shortened when driving over undulations -
Lights are unbelievable to me. Best I have ever had. QUICK EDIT...I thought this was talking about HID. I have HID so I have no idea what the Halogens are like.

The horn is difficult to find and doesn't work with ignition turned off. - Give me a break. I saw posts about this as well. First time I tried to honk the horn for the heck of it, it worked perfect. Same as the second and third. Is it often people honk when there car is off?? Silly silly silly.

Trunk lacks external and internal handgrips. - This was dumb by Chrysler, but as you all know, its very easy to add one inside.

The thick roof pillars block visibility while parking and backing up. - I have never had visibility problems. I am 6'3"-4" and this car is a dream for me to drive.


++++++++++++++

The claustrophobic cabin and limited outward visibility are distractions. - WOW...this is a stretch. Has the most cabin room in its class!

Trunk is somewhat small. - HUH!!! Everyone has been laughing at how LARGE the trunk is. Everyone jokes that you could fit a few bodies in there. What are these CR people smoking.

The ride is marred by suspension noise when traveling over rough surfaces
and body shudder over ruts and transverse ridges. -
Car is quiet as hell. I have not experienced any of this. I have powered down radio and driven on some crappy roads and still have no idea what they are talking about.

The steering has a vague feeling in the 300C. - Funny, steering is excellent!

The dash and doorsills are very high and the roof low, limiting the glass area in the car.
It is difficult to see overhead traffic lights and signs. -
Bahhh!! That’s the look of the car, chopped windows. I have had zero problems findning a position in the car so that I can see everything perfectly.

The front door openings are wide, but the low roof and tall sills make access more difficult than it should be. - What are they smoking? These Reviewers have serious problems.

The slope of the rear roof pillar impedes rear cabin access. - Not true....these reviewers must be in competent.

Cruise control and wipers are cumbersome to use. - NOT....I turn the wipers on and leave them. They come on when they need to come on. Cruise control is a breeze!

I am not just trying to stick up for the 300C by any means. I consider myself to be a nitpick when I buy products, but these CR reviewers have issues. This is true for almost ANY car they review. Whether its a Mercedes or a Ford. There complains are just plain ridiculous!
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Well put, Nolmscheid.

My sentiments exactly.

The 300C is not just good; it is ahead of everything in its price range in almost every category - not to mention the sheer joy of driving this magnificant beast.
Sometimes I wish is wasn't soooo good....I mean, then it would be less of a stress worrying about the first door ding, scratch, etc. ;)
Reading this thread has been so painful that I'm going to have to take my "C" out for a ride and enjoy the finer things in life!!! By the way the Mona Lisa's smile, sucks right.
I have always felt that with every plus there is a minus. The key to a happy life is to enjoy those pluses, the minuses will always be there.
My sermon is over, now for my ride!!!
Motor Trend = CAR OF THE YEAR
Car & Driver = Top 10 - Best Full Size Sedan
Consumer Reports = Bite Me!
CR should stick to their appliance reviews. That's about the only things they review decently. When it comes to audio, video, computers, electronics, tools or toilet bowls they don't know their asses from their elbows anymore!

I don't have it yet... BUT I LOVE MY 300C!!!
NEGATIVE
Poor gas mileage (compared to what, I get 17-19mpg in everyday driving and 23+ on the interstate)
300C is stiff and transmits impacts to the cabin with pronounced jolts, There is less isolation from bumps in the 300C (compared to the 5 series BMW I traded the C does not isolate you from bumps as well, especially at low speeds)
The 300 handles competently but isn't very sporty (I got the C as a luxury car and I love the way it handles)
Halogen headlights were unimpressive because low beams sharp upper cut-off between (thats why I got the HID's, all halogen lights are unimpressive to me)
The horn is difficult to find and doesn't work with ignition turned off. (4,800 miles and I've never even tried the horn).
The thick roof pillars block visibility while parking and backing up. (this is true for me 5'9")
POSITIVE
The 300C delivers effortless performance (this is very true)
The 5 speed transmission shifts smoothly (very smooth)
Braking was very good overall, with short straight stops (could be better but very good for such a large car)
The Xenon lowbean headlights reached a good distance with good intensity (they are great)
Halogen high beams had good intensity and distance (wish it had HID high beams)
The front power seats are very comfortable with plenty of back and thigh support (the most comfortable drivers seat of any car I have owned)
The dash and doorsills are very high and the roof low, limiting the glass area in the car. (this is a positive IMHO)

We all know the car isn't perfect but it comes as close as anything I test drove before buying. This car is a pleasure to drive.
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II kings 9:20 said:
Pleasure to drive and behold!
I'm back from my ride, I'm smiling again, and right on II Kings!!
P.S. Tell Yogi I paid a nickel for the car and it is worth a dime!!!!
One interesting point I forgot to mention was CR thought the Touring's ride was better than the C -

"The Touring version has a supple, controlled ride, but the 300C, with its large 18-inch wheels, is much stiffer and transmits impacts to the cabin with pronounced jolts".

I find it hard to imagine a 1 inch difference in wheel size would dramatically change the ride. I believe the basic suspension system (shocks and springs) are the same on the Touring and C. CR didn't say if they tested the 300C with the protection group/self-sealing Conti's.
I think the shock valving and spring rates were different on the C. the extra heft of the HEMI would make this a handling pig if they didn't stiffen the front. I know it's not a razor sharp sports car, but it doesn't terminally understeer, so the suspension setups must be unique. Just my .02.
hmm...i dont have a problem with not seeing redlights..of course i dont stop under the light.
There is no perfect car, the C is BAD, unique, balls out, brash with compromises like any other car has. The tree hugging, clove smoking, Birkenstock wearing, panty whipped clowns at CR complain for the sake of complaining. I have a full tirade on CR in another thread somewhere, they are a good fcts/figures guide for things like wheel base, weight and safety info but thier opinions are biased and uninformed.
II kings 9:20 said:
There is no perfect car, the C is BAD, unique, balls out, brash with compromises like any other car has. The tree hugging, clove smoking, Birkenstock wearing, panty whipped clowns at CR complain for the sake of complaining. I have a full tirade on CR in another thread somewhere, they are a good fcts/figures guide for things like wheel base, weight and safety info but thier opinions are biased and uninformed.
Funny image.
I always think of them as geeky number crunchers.

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james jefferson said:
hmm...i dont have a problem with not seeing redlights..of course i dont stop under the light.
Agreed...once I started stopping where we all should (behind the white lines at intersections) I didn't have difficulty at all seeing lights and overhead signs.
I DO NOT believe the roof is "low" or chopped. The doors are higher which gives the illusion of a chopped roof. My friends Lexus 430 looks like a bubble to me now but I think the roof line is about the same height. I havent measured with a ruler though.
Consumer Reports will be hosting a discussion forum (Dec 20 - 23) about their recent large sedan comparison. Thank goodness they included a Kia :rolleyes: ; otherwise the 300T would have been in dead last place! :eek:

This should be a very interesting discussion to monitor (for all on-line Consumer Reports subscribers).
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