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So, the GPS in our 2011 300 Limited flashed that the map was a year old and should be updated by visiting www.garmin.com/chrysler.

How is it that I can buy a lifetime update for my portable GPS for <$100 yet a single update for the 300 is $149?

Not that I want to pay this much every year, but how is the update performed and installed? Is there a cheaper means of doing this?
 

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I don't have the N model :( but I think you either update it with a DVD or USB drive. My family's GM vehicles are updated via DVD's. These prices are insanely high because of the contracts auto manufacturers have with these digital map suppliers.

As I used to participate in Tahoe/Escalade forums, I noticed this led many GM owners with navigation systems to download torrents, which are illegal copies of the DVD and burn them to disc therefore giving themselves a free update.

However, I also know that calling the suppliers help. I called ours and received a free disc update for our Escalade valued at $200. So trying that may help.

I want an 8.4N
 

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Well, since I have a regular 8.4 and not an N model I'm not sure who supplies the updates for Chrysler, but most likely it will be Garmin themselves. For the GM DVD's I went to gmnavdisc.com and called their phone number. Do some searching around on Google and you should be able to find who Chrysler gets the updates from.
 

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I have the same issue, but I bought my 2011 one month ago. It doesn't seem right to me that I have to pay for an update now. Also, on my 2005 300C, the first update was free. Any thoughts? Call Garmin or go to the dealer? Thanks in advance.
 

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Got message this morning and the colors in the bars on GPS changed too since the message appeared in the screen..... I think Chrysler OR Garmin one or the other should provide this update for free.
 

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Discussion Starter #8
Did a search on this topic and was surprised to see that I myself brought it up way back in February. Reviving for fresh discussion. "Official" pricing is still absurd, not about to pay $149 for an annual update.
 

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I have had my 2011 just over a year now and noticed a couple months after purchase that some of the route information was incorrect. From pass experience with my 2006 knowing that an update was close to $200 each time, I contacted the dealer thinking they could flash it or something being that the vehicle was brand new. I was directed to the parts department or website where the update is $149, let's say to this date I have yet to purchase the update and learning to deal with the incorrect route information. I feel that with the amount of money we have paid for these vehicles it would be nice to at least get some updates free. Now every once in awhile I also get the message letting me know the maps are out of date. My 2006 Navigation is still running on the original DVD and manages very well on the road, actually sometimes has better routes than Mapquest.
 

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Different radio. Plus, our builds were after the effective date that the maps were targeting.
 

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I have had my 2011 just over a year now and noticed a couple months after purchase that some of the route information was incorrect. From pass experience with my 2006 knowing that an update was close to $200 each time, I contacted the dealer thinking they could flash it or something being that the vehicle was brand new. I was directed to the parts department or website where the update is $149, let's say to this date I have yet to purchase the update and learning to deal with the incorrect route information. I feel that with the amount of money we have paid for these vehicles it would be nice to at least get some updates free. Now every once in awhile I also get the message letting me know the maps are out of date. My 2006 Navigation is still running on the original DVD and manages very well on the road, actually sometimes has better routes than Mapquest.
I totally agree that some free or steeply discounted updates would be nice.

Especially if Chrysler is interested in "up marketing" the 300 to compete with some other cars – discounted or free updates for a year or two after purchase would certainly be a nice gesture and help to get folks feeling even better about their purchase.. I am really impressed with the 300 and I think it's a great value for what you get but when I hear something like updates costing $200 it seems like a miss.


Sent from my iPhone using AutoGuide.com App
 

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Can you update the Nav with a custom Garmin voice?

I agree that $149 is too high for a software update.

Does anyone know if you can install a custom/celebrity voice on the 8.4N? I saw in the software versions where Chrysler has the Default "Samantha" voice installed. I wonder if you can get to that folder via PC and install another voice, like say Mr. T or K.I.T.T.! That would be tight!
 

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If the update brought new features such as the improved 3D modeling that apparently the 2013 system has or improved voice, not just a 12 month newer map, I might consider it. But just for updated maps there's no way I'd update more often than every 2 years, probably more like 3 or 4 as the new roads they add probably would not be in the area where I mainly drive.
 

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I totally agree.

It would really suck if you live in a newer development and the streets were changing considerably – Lucky for me I am in an older part of the country with streets that have been around for years.

I do hope that things change and it becomes more of an "owner satisfaction" issue with GPS updates. Especially now – in the world of a $.99 app with three updates it's just kind of crazy unreasonable to charge anything (especially that kind of money!) For something that people feel as though they should have for free… And can get for free on pretty much any decent recently purchased telephone!


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I bought a new 300C 5.7 last week. I asked about the GPS also and was told if you paid the monthly connect fee uconnect you got free gps updates. Remember told does not = will happen.

For those complaining about $$$ Garmin and price are a bit like saying no taxes just doesn't happen. Garmin is EXPENSIVE. I have a portable garmin GPS in my plane and pay $400/yr for updates. SO $149 doesn't appear out of line for a car. BUT I would also agree you should be able to buy a life time update. While at it, why not get weather on the screen like I do in my plane. It has an ADS addon that allows me go get weather. It would be nice in the car to see bad weather also especially here in Katrina country.
 

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I now have an 8.4N in my 300 Limited and would like to know if the next disc update will bring new features, as my car has been telling me that my maps are outdated. :(
 

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For those complaining about $$$ Garmin and price are a bit like saying no taxes just doesn't happen. Garmin is EXPENSIVE. I have a portable garmin GPS in my plane and pay $400/yr for updates. SO $149 doesn't appear out of line for a car.
My issue with the $149 fee is that I can purchase a complete GPS system - including the screen/CPU, a charger, and up-to-date maps - for $99 on Amazon or in any Best Buy in the US. My $129 TomTom came with lifetime map updates, and that's 3 years old now and came with a 5" screen/CPU unit, a car charger and a USB cable to connect it to my PC.

Compared to that, the map updates are completely overpriced, unless someone can show me a good advantage that the map updates offer that my 5" portable system doesn't have.

Compare that to MS making the price of a Windows 8 update $499, which is about the price for a Laptop that includes a new version of Windows 8 plus the hardware. It just doesn't make sense.

To me it feels like Garmin knows we don't have a choice when it comes to map updates and gouges the Chrysler owners on price, since they have no alternative if they want to keep the built-in GPS system up-to-date. Not that that's any different to owning any other vehicles with built-in GPS systems, Audi and VW do the same for instance - or their map suppliers do ...
 

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I bought a new 300C 5.7 last week. I asked about the GPS also and was told if you paid the monthly connect fee uconnect you got free gps updates. Remember told does not = will happen.

For those complaining about $$$ Garmin and price are a bit like saying no taxes just doesn't happen. Garmin is EXPENSIVE. I have a portable garmin GPS in my plane and pay $400/yr for updates. SO $149 doesn't appear out of line for a car. BUT I would also agree you should be able to buy a life time update. While at it, why not get weather on the screen like I do in my plane. It has an ADS addon that allows me go get weather. It would be nice in the car to see bad weather also especially here in Katrina country.

Sounds like you must have the latest Uconnect system which includes connect access or something like that? I am not sure if it's still apart of the package but when I purchased my vehicle the weather forecast was included with Siris Satellite. My year for the radio has run out which I have renewed but have yet to renew the weather portion. I have not done much traveling the last few months but it was $2 a month to add the last time I checked. Travel link and weather are very nice options to have.
 
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