[JustForFun]

Hello again!

I am unable to get my 300C to perform the "Glide on Exit" feature when exiting and entering the vehicle. It is set to ON in the EVIC and I have ensured that my seat is NOT already set all the way back. In fact, it is easily 1- 2 inches forward.

So, once I go to exit, I would expect the seat to "Glide" back, (p. 95) as stated in the manual, to ease exit. And in turn, it should glide back upon entering, and then after sitting down, and inserting my key, the memory profile should take over and return the seat to the programmed memory postion.

None of this happens.

However, the steering wheel DOES always move up and out of the way when I go to exit the vehicle - but the seat never budges!

Does ANYBODY's "C" do this?

Please advise. Thanks.

JFF

 

[joshmillslane]

Mine too.

Ah, yes...This was the first of many things on my 300C that just stopped working one day.

Took it in, and they replaced some module under warranty, and it has worked fine ever since.

 

[JustForFun]

Thanks for the quick reply.

Hmmmm....being as I just got this car a week ago, with a 1/05 buid date, it is a little disheartening to see that something like this could pass QA and be shipped. I am beginning to wonder if all of the electronic doodads are going to be more headache than they are worth. Good thing I have the 7/70 FULL warranty.

I have contacted the dealer and will be taking it in for service to inspect the module.

Thanks again for the heads up!

JFF

 

[C-Man]

Also, it has to have a minimum of several inches from max to work (ie more than 1-2). One test is to program the seat 4-5 inches up from the back and then see if it works.

 

[5point7]

C-man I believe is correct, in mine, the seat has to be up 1 more inch than where I like it...so mine does not glide either, unless I move it forward just a bit - then it does work.

 

[pd171]

C-man I believe is correct, in mine, the seat has to be up 1 more inch than where I like it...so mine does not glide either, unless I move it forward just a bit - then it does work.

Same here, if the seat is near all the way back the glide does not engage.

 

[Cdnhemi]

Thanks for the quick reply.

Hmmmm....being as I just got this car a week ago, with a 1/05 buid date, it is a little disheartening to see that something like this could pass QA and be shipped. I am beginning to wonder if all of the electronic doodads are going to be more headache than they are worth. Good thing I have the 7/70 FULL warranty.

I have contacted the dealer and will be taking it in for service to inspect the module.

Thanks again for the heads up!

JFF

You will probably find that it was not programmed right in the first place. Somewhere in all these threads there is a great method to do this procedure which will do pedals, steering wheel and seat. I do mine every once in a while.

 

[JustForFun]

Also, it has to have a minimum of several inches from max to work (ie more than 1-2). One test is to program the seat 4-5 inches up from the back and then see if it works.

Actually, I thought it said in the manual, (I forget where), that as long as the seat was a minimum of 1 inch forward the Glide feature would work. I will look for the reference later tonite when I am at home and have the manual with me. But I am pretty sure it does not have to be more than an inch, certainly not more than 2 inches.

Also, I did move the seat up several inches (3-4) to see if it would work and it still is inoperable. I take it in tomorrow, and will see what the dealer says.

JFF

 

[Ventana]

Same here, if the seat is near all the way back the glide does not engage.

Mine also. My wheel doesn't always work either. Hit and miss.

 

[JustForFun]

Update

From page 95 of the manual:

This feature provides ease of entry for the driver by moving the driver's sear approximately 2-1/8 inches rearward on exit and the same distance forward after entry, provided the seat is not in the full rearward position.

On page 158 of the manual, this feature is explained further:

When ON is selected, the driver's seat moves rearward 2 inches or to the farthest rearward position if distance is less than 2 inches when the key is removed from the ignition switch so that the driver can more easily exit the vehicle.

So I would think that even if the distance is less than 2 inches, the seat should "still" slide/glide back upon exiting the vehicle. And I did another test with the seat at least 4 inches forward - still doesn't work.

I am betting the module is bad or needs reprogrammed. I will find out tomorrow.

JFF

 

[C-Man]

Sounds like a bad module. I know I have mine about an inch from the back and it does not move. If I move it forward like 3 inches it will move.

 

[Dixietwister]

Had same complaint. Service said seat needed to be more than 1 1/2 inches from the rear to work. Also says blower will not come on until engine heats up in auto mode. Blower comes on no matter how cold it gets. Service said works that way, no repair needed.

 

[5point7]

Started messing w/mine again today after reading this. Unless I'm at least in the middle of the seat track, it won't glide on exit. I am literally right in the middle...and just a tap rearward on the seat and it doesn't work, tap forward - it works...so there must be some kind of sensor somewhere?

 

[JustForFun]

Just got back from dealer. They demonstrated that it "does" work - if the seat starts out like 5point7 describes: almost half way up the friggin seat track!!

We pulled in another 300c and compared the two and they both performed "The Glide" in an identical manner. Where I like to have my seat evidently "prevents" it from activating. I find this to be a crock, because the feaure is not described in the manual to function in this manner.

If the seat is sitting about 4-5 inches forward, then the "Glide" will work every time. but move it back a hair or so - and it stops functioning.

This is NOT how it is described in the manual and the Shop Tech seemed to agree, but was rather confused about the whole thing. He said he would place to a acall to DC and see what/how the thing is "actually" supposed to perform and why it states in the manual that it would work no matter how far the seat was back to begin with.

Another thing:

When the "Glide" does work and it slides the seat back, chack and see how much "additional" backward travel you are still left with. When it works in mine, I STILL have about 2 inches of backward travel I can take the seat back manually. So it isn't even taking it all the way back like the manual seems to suggest.

What a waste of a feature for us "tall people". Having the seat go back (as featured) those extra few inches "would" have been a nice thing to have.

JFF

 

[BrilliantBlackHemi]

Half way huh? No wonder mine has never worked. This feature in a 300M works like we want it to here. Why can't they stay consistent from previous models?

 

[BMWhat?]

Guys,

There is already a thread on this subject with a potential fix pointed out. For whatever it's worth (then again, I gave up). Mine stopped working all of a sudden and I haven't gotten it to work either.

The name if the thread is: "Seat Glide, Key Memory Problems" in the Problems/Dealer Service area.

 

[vpnman]

Same problem here, seat set the day picked up from dealer, worked fine for a week, stopped randomly, finally gave up and just turned the thing off. Washed my car today to find out that my chrysler logo on the grill is cracked -- Hopefully the dealership will fix, only had the car 3 weeks...

 

[ResumeSpeed]

Ran across this description (but NO solution) per the seat feature, pertaining to the Grand Cherokee, I wonder if the 300 is similar...

If the customer complaint is "the Driver Easy Exit and Easy Entry" feature is not functioning properly, you should be aware that the "Easy Exit Seat" has a unique characteristic not published in the owners manual. From the end of the seat travel (towards the rear of the car) to 30mm forward the Easy Exit feature will not function. Therefore, if the seat is sitting at 25mm from the rearward end of travel the seat will not reverse. In addition, if the seat is sitting at 55mm from the rearward end of travel, the seat will reverse to the 30mm from end of travel and stop. Therefore, the seat only moved 25mm, much less than the 2.125 inches or 55mm as stated inthe owners manual. In order for the seat to move 55mm the starting point of the seat should be at least 85mm from the end of travel.

 

[frank29]

The 300 owner's manual has a similar statement.

 

[jjs]

Well, this started happening. Can someone who had this issue tell me if just the seat would not move or if it was the whole 'auto glide' feature (including steering wheel) that just stopped working?