Chrysler 300C & SRT8 Forums banner

1 - 8 of 8 Posts

·
Premium Member
Joined
·
1,346 Posts
Discussion Starter #1
The ignition coil on my #2 cylinder developed an intermittent problem causing the car to buck pretty badly, even when idling (but in gear). The dealer replaced the part ($83) and charged me $299 labor! :mad: Are the ignition coils on our cars in a ridiculous location?
 

·
Registered
Joined
·
32 Posts
which motor ????? The 5.7 has the coil on plug, in other words there are 2 plugs per cylinder and one coil that fires them both that slips down the body of the plugs. the coils are bolted on using 10 mm wrench hand tight. what's the shop's labor rate ?? because it sounds like they charged you for 2.25 hours, to do a 20 minute job ! labor in western mass runs $100 /hr +/_ 20 bucks
 

·
Premium Member
Joined
·
1,346 Posts
Discussion Starter #3
Argh! That is what I thought. It's the V6 Pentastar. I think the labor must be for 2 hrs. :( The service adviser (such as he was) claimed that there was one coil per cylinder. Then he asked whether my car was 6 or 4 cylinders. :eek:
 

·
Premium Member
Joined
·
1,346 Posts
Discussion Starter #5
just for shit's and giggles' go to rockauto.com AND LOOK UPTHE PARTS THAT WERE REPLACED. damn caps lock !!! !!!
You can edit your posts you know. ;) Genuine Chrysler part is about $30 at RockAuto.com and elsewhere too.
 

·
Premium Member
Joined
·
1,346 Posts
Discussion Starter #6
Well, this is not good. I was driving down I66 at freeway speed and my transmission suddenly went into neutral and I stared coasting to a stop. I believe that happened because my engine quit running. Not sure about that because of the excitement at the time. But when I was stopped on the shoulder, it was not running and I could not start it.

I think the Bozos at my Chrysler dealer replaced the wrong part.
 

·
Chrysler Customer Service Agent
Joined
·
1,113 Posts
Well, this is not good. I was driving down I66 at freeway speed and my transmission suddenly went into neutral and I stared coasting to a stop. I believe that happened because my engine quit running. Not sure about that because of the excitement at the time. But when I was stopped on the shoulder, it was not running and I could not start it.

I think the Bozos at my Chrysler dealer replaced the wrong part.
Hello TheKrell,
We are certainly sorry to hear what you have been experiencing. If you would like to be connected with a Case Specialist to add an additional layer of assistance through this process, please send us a private message.
Laura
ChryslerCares
 

·
Premium Member
Joined
·
1,346 Posts
Discussion Starter #8
Hello TheKrell,
We are certainly sorry to hear what you have been experiencing. If you would like to be connected with a Case Specialist to add an additional layer of assistance through this process, please send us a private message.
Laura
ChryslerCares
Thank you Laura. I am less mad at my dealer than when I reported those engine problems above. I took it to my favorite mechanic (not dealer) and asked him to scope out the problem. I asked him to drive it around and see if he could reproduce the problem, and he did so. He had the car all week trying to find out what caused the engine to die, and he reports that there are no errors stored in the DCM and furthermore it has run perfectly since then. The only errors he sees are disconnects reported between modules, and sometimes the DCM. I do not know whether that is normal.

I was left with the choice of doing nothing or speculatively replacing parts in the hopes that we replaced the one that failed me on the interstate. I decided to replace the battery (7 years old now but still starting the engine just fine), the throttle body and the accelerator pedal (and potentiometer). The latter two were pretty expensive but I need a reliable car! My mechanic tells me that if either of these two had failed, we would not see error codes because the controller can't tell the difference between a failure and driver input.
 
1 - 8 of 8 Posts
Top