[aspendog]

Well most know my now "OLD" wheels, they were D'Vinci Havoc XL 22x9.5" +15 offset. I ordered them with an optional "painted center" and it took 4 months to get them. I was aware that these were a 1 piece cast wheel. When I got them they looked great but after a week or two I noticed the paint "chipping" at the seam where the chrome met the paint. I brought it to the attention of Discount Tire (where I purchased them), and they agreed it was an issue that needed attention. Well we sent them back and after a month of waiting they arrived with one of the fake rivits missing (actually was torqued too tight and the tip broke off) on one wheel, another had a good size dent in the side of it, and yet another had paint chipping already. Discount Tire called D'Vinci and explained the situation, they had the nerve to say "once they are painted there is no warranty". Discount was not aware of this and proceded to reason with them. There was no reasoning, Discount tire just took them back and ordered another wheel for me (more on that later). If anyone is thinking about D'Vinci I would think again, thier customer service is hoorible, they passed the buck and dropped the ball. I feel for Discount because they will probably eat the wheels cost but have to give them huge props for taking care of the customer.

I recommend everyone purchase wheels/tires from a local reputable shop. Can you imagine the nightmare if I had ordered these from an on-line shop?

Anyways bottom line I am now waiting for my new wheels, yet again. I ordered Asanti AF118 w/ POWDERCOATED centers, these are actually a 3 piece forged wheel that will allow you to coat only the center portion. I am excited about the Asanti's but not about the price. I guess you do "get what you pay for" with wheels...

 

[Jamesw]

Sounds like a nightmare, that is the main reason I do not like to make big purchases on line. That awesome that Discount Tire helped out so much, that's really good to hear that company is willing to do that for a customer. Hope you have better luck with your Asanti's, post pics when you get them on.

 

[Northern Rider]

Sad story, James. Good on you for having the courage to post it. I hear horror stories about rims all the time. The market is flooding with cheap rims with little or no warranty support.

Bad on DaVinci. Props for Discount Tire. I hope everyone planning to bling out their ride reads your post.

 

[rogue]

Sadly, I guess you do get whatcha pay for with wheels. At least Discount Tire is taking care of you. Asanti takes a lot of pride in their product, you won't be dissapointed. Don't forget the alternative we discussed.

 

[Capones]

Did you get the Asanti's through Discount Tire, as well?

~R

 

[fatchance]

James,
Sorry to hear what happened with the wheels. You will be much happier with the Asanti's, just in ride quality alone.

Here's a short story about D'Vinci Wheels. When I was at Shoreline Motoring where I got my wheels, they had a problem with D'Vinci. I had been going there for months trying to select a wheel and waiting for my car. They had a customer with a problem wheel and the story was exactly like yours, horrible customer service. Needless to say they no longer carry D'Vinci wheels.

 

[kidcoastal]

GOOD FOR YOU JAMES!!! I dig those asanti's! You will be much happier with the powder coating. Those rims will display your Willwood BB kit nicely!
Good on ya.

 

[rmedina]

Good thing you bought them at discount. They always go out of their way to take care of the customer.

 

[Angi300C]

I'm glad everything worked out, and that was very good customer service with Discount Tires! Can't wait to see pics of your new wheels!